Dallas, United States
1430 Greenville Ave
N/A
+1 8886693683
Gender-neutral toiletsMechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Paid 4200 for repairs to the front end of my vehicle. Found out today Master Mechanics didn’t install the core support or supply me with a new bumper per their estimate. Instead, their team, improperly reinstalled the previous bumper fixed with bondo and did not actually match the body lines of the vehicle causing another 1500 of repairs.
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If you notice a common theme amongst the reviews, there's a reason. I didn't check any reviews prior to having them do the required inspection to register my car in TX, but I should've. I failed the initial inspection because my tires didn't meet the minimum tread requirement so I was told I needed 4 new tires at a cost of 1400. Only problem is, I replaced the rear tires 2 years ago and have plenty of tread left. When I asked him to show me, he showed me the front tires, which admittedly needed to be replaced. I asked him why he was quoting all 4 and he replied that it was because he needed to put the car on a lift so that he could see the bottom of the rears in order to be sure they had sufficient tread. Keep in mind, you can clearly see the tread on 80-90% of the tires on the rear. Since I could clearly see that he was running a con, I asked him to put it up on the lift and show me, which obviously he refused to do. I went and bought 2 new front tires elsewhere and brought it back to him and it passed the inspection just fine. Imagine my lack of surprise when I read some reviews after the fact and saw that this is their go-to move. Not a big deal in the end since these inspections only cost 25, but hopefully this helps someone avoid a much costlier mistake.
They patched my tire *on a holiday weekend* in less than 10 minutes and for only 21!! The woman at the counter, and the service guys, were all so nice and helpful. I will only use Master Mechanics for all auto maintenance going forward.
This place is closed. Didn't survive the virus.
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