Dallas, United States
6060 N Central Expy #500
N/A
+1 2148421644
Can not get calls returned. Had additional work, no professionalism. Eric, was there only to get check. They have yet to inspect. work after. Tried to do more work but they are not dealing in good faith. Cannot recommend them to anyone.
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Eric came out and made great promises. Foundation Crew came out and did great work. Eric has yet to get the plumber out to do the plumbing inspection or finish the job. Going on 3 weeks. Eric will not return our phone calls or provide us with the plumbers name to get an appointment set up. The plumbing inspection is part of their contract.
The previous one star reviews are genuinely granted. This companies response time is completely unacceptable. Specifically this is in regards to Eric Blough. The only person that can do anything with warranties or scheduling appointments. The reception team is very friendly, and from what I see, do the best they can. Eric however seems to really only care about new business because after 37 phone calls and 21 urgent messages over the last 2 and half weeks still no call back about a simple warranty transfer. He apparently has much better things to do then customer care.
This company doesn't even deserve one star. I used this company to repair my foundation without checking the reviews or checking with the Better Business Bureau. My big mistake!! To anyone who is thinking about using this company, please DO NOT! This is not a good company at all to do business with. I call this company several times a day trying to get someone to come back for repairs, I get the same linefrom the receptionist no one is in and she will give them a message. No one ever calls back. They will not honor the lifetime warranty given. Once they do the work for the first time and get your money, you don't see or hear from them anymore no matter how many times you call them. My home is worse now from the tacky foundation repair completed by them. I will be filing a complaint and filing a lawsuit. I hope others will do the same :(
Please Please Please Protect yourself from scam. ESPECIALLY the lifetime transferable warranty, It's a scam. they give us the warranty and its been since march we call them every single day. they keep taking my information over and over and they say they'll call us back. nothing but SCAM. our house's foundation getting worse and worse after THEY fixed it.
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