Dallas, United States
7520 Greenville Ave
N/A
+1 2143611615
I am a long time customer of the Greenville & Alexis location. The Wednesday Manager Special is a great value especially if you can make it before 10AM and additional 3 off. Their detailing services are the best.
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Very nice, to the point I gave them some sweet Pineapple, & I really appreciate what they did to my car. I will be back.
I went to this location after another car wash provided no prompt service. This place did a great job. Was in and out in about 5 mins for non-detail wash. Car looked great and I was back on my way, definitely worth the price.
Literally wasted 25 of my money with this place. Got the managers special, the wash itself and the inside detailing was subpar t best. My inside windows and windshield were never cleaned, and the car wash line itself did not wash my suv well at all. Still had dirty spots that it didn’t even touch. So with the 3day guarantee they promise I went back to get the service redone, but they said I had to pay again if I wanted it washed again because it’s not their fault. They offered to re wipe down the inside but the lack of customer service just made me drive off without any help at all. Will not be wasting my money at this place ever again.
I have to say that when I came I had very high hopes. I was greeted immediately and was told that they currently had a special for 20% off so I ended up going with their 14.99 special. Before I left to get my car washed I asked the man about vacuuming because I assumed it was self-serve as many other car wash places are doing. He told me that I wouldn’t need to vacuum because the workers do it for us. *I personally don’t mind vacuuming my own car because I know that when I do it it’s going to be done right, but I thought that this was great.* So I proceed to the washing area and when I was done I pulled back around to the same man and I told him I was ready to get my car vacuumed and he proceeds to tell me “oh you only got the wash not the vacuum, it’s not included In the price”. I was upset (internally) at this point because I was not told this initially. I then asked him how much extra it would be to vacuum..he said it is included with the wash and so I could not pay for it on the side. I want to make it clear that I am not upset at the way they choose to run their business. However I am upset that I was not given clear and concise information and therefore I was not able to make an informed decision. Secondly, after the man acknowledged that he failed to tell me this, good customer service would be to say “hey I know I was not clear In the beginning (thus causing confusion) so as a one time courtesy I will have your car vacuumed for free”. They should be clear with new clients on exactly what is included and not included in the pricing, I am giving it two stars because outside of this the wash experience was simply okay ( I still could see stains and such). In my opinion not worth the money, but I wouldn’t mind spending it if vacuum was included or at least the cleaning wasn’t mediocre.
Deli
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