Pearson Professional Center

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Dallas, United States

pearsonvue.com
Educational testing service· Educational consultant

Pearson Professional Center Reviews | Rating 3 out of 5 stars (5 reviews)

Pearson Professional Center is located in Dallas, United States on 12801 N Central Expy #820. Pearson Professional Center is rated 3 out of 5 in the category educational testing service in United States.

Address

12801 N Central Expy #820

Phone

+1 9726615035

Accessibility

Wheelchair-accessible entrance

Open hours

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F

Frances Zulueta

A front desk lady named “Johnson” was incredibly disrespectful. She was asking a visibly nervous ESL student to verify her information and proceeded to raise her voice and repeat instructions in such a condescending, inconvenienced way. Her disgusting behavior seems to be consistent after reading the other reviews. Shame on you. Pearson, do better.

S

Stephen Has Fun Outdoors!

Easy to get to through the lobby. This site always seems to have the test I'm looking for so I've been several times. They're well set up for covid as well and it felt clean and had plenty of personal space and precautions. Everyone has a mask as one is required to enter the lobby. Good luck on your exam!

M

Melinda Lamey

African American women in her late 50s early 60s was an absolute nightmare to deal with. She was rude. She raised her voice at me 3 times. Talked to me like I was a dog, worse than a dog. Although I was very polite and tried to follow instructions despite that fact that I was there to take a huge exam that will change my life and was nervous. So following directions was a little harder than usual. Still she could have had some compassion and shown a little bit more respect for her fellow human being. Very surprised that she is still employed. The other gentleman there made me take off my wedding ring but as I was going into the testing area, an Asian woman had been allowed to wear her wedding ring despite the fact that hers was actually bigger than mine. So yea horrible experience.

Y

Ying Ding

Horrible AWS testing experience with Pearson VUE - 1) The system check was done successfully several times 2) The test started at about 8:25 AM rather than 8:10 AM as scheduled - I had to contact customer support 3) About 10 questions into the testing, the proctor told me that he or she lost video and the test had to be restarted 4) I got the instruction to wait for the test to resume \shortly\ 5) More than 2 hours later after two Pearson VUE online chat sessions, I was told that the test could not be done today. I was given a case number AND was told that it would take a long time for the case to be reviewed due to COVID 19. The testing experience was more than bad. The test was interrupted and then I have been sitting here before a computer on a Saturday morning for two plus hours going through stressful support chats with Pearson staff. This is unacceptable.

D

David Rodriguez

I have never been at this testing center so I cannot comment on them. However, This post is about Pearson VUE company. No, Pearson VUE does not deserve a 1 star rating, however it is the lowest score I could give them. Notice the history of these reviews about the company and you will see that I am not the only one with negative experiences. I have tried to get accommodations and have done exactly what has been requested of me multiple times through fax and email but still no help. Each associate gives me different information and is contradicting. They are nice and friendly, however they are not properly trained. Because of this, they are not helpful. Maybe one out of every 100 knows what they are doing so you will have to be persistent to find that one in both Accommodations and Pearson VUE. Unfortunately the Supervisors are not any better. Actually they make the associates look good. It is time for the BBA to step in somehow to either revise or shutdown Pearson VUE. To let a business like this continue with so many negative reviews is unjust and a lack of integrity. Keep 'em coming...