Dallas, United States
10561 New Church Rd
N/A
+1 2145037663
On-site services
We had a leak based on some older, improperly-installed flashing that caused discoloration on our dining room ceiling. Justin Alexander with Scott Exteriors was responsive and professional, took time to describe the issue and possible solutions, gave me a reasonable quote, ensured the work was completely timely, and even connected me with a painter to repaint the dining room ceiling.
like
I received a two-part quote from Scott Exteriors to fix a leak on one of my rental properties. Option 1: just fix the leak. Option 2: Move the vent pipes and coordinate with an HVAC person to do a thorough job. Without contacting me, Scott Exteriors showed up on the property. My renters let them onto the roof. They did option 1 and just fixed the leak, even though the quote explicitly gave me the option to choose. Scott Exteriors never contacted me about which option to go with — and I didn’t even know that the job had been completed until I was emailed a reminder to pay the bill. My first three emails with the person who gave the quote, were combative. He denied everything. It wasn’t until the owner of the company, Mr. Scott, contacted me that I encountered any customer service. As a side note, the person who gave me the quote, Steve, refused to give me a quote for putting a metal roof on the property, even though it is listed as a service on their website. He said that his previous employer of 20 years would do a much better job. I contacted that other company.
I have had 2 large projects with Scott Exteriors over the past 2 years. First was the roof replacement and just recently a siding replacement. I can't say enough good things about Bruce B. and his team. Both projects turned out great. They do a great job cleaning-up afterward and do quality work. I would highly recommend using Scott Exteriors and plan on using them again for future work.
Patrick performed a roof inspection on a property we are considering purchasing and I appreciate his work.
Highly recommend. Quality work. Very responsive
Deli
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