Dallas, United States
12500 Schroeder Rd #100
N/A
+12143433973
Jimmy and his crew were amazing during this difficult time. Our house was severely damaged during Hurricane Laura. Jimmy was like an angel sent to comfort us. He met with our adjuster and showed him damage and what needed to be done. It was such a relief to have someone on our side. Jimmy was there to answer all of my questions, and I had a lot. I just can’t thank Jimmy and his crew enough for how wonderful they were to us during this devastating time in our life. He didn’t just do his job, he was a comfort to me when the tears started flowing. Thank you all so much for the emotional support during the clean out of the destruction in our house. It meant the world! Update: Jimmy called at 9am the morning after Hurricane Delta hit to check on us. We needed ServPro again! Delta ripped our tarps off the roof and it rained in the house for 6 hours! Cherrell and Refugio showed up and tore out more of our house. They were once again AMAZING! I can’t say enough about Jimmy and his crew! Then they took care of our elderly neighbors across the street. They were our angels during this difficult time! Thank you all again!!
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Recently we had a fire at our home where we lost a lot of our belongings and were devastated to say the least. Many of our things were burned, wet, and covered in smoke and soot. We were very unsure what our next steps were in this whole process and luckily my mom's friend told us about Servpro. We called and within the hour a representative arrived and talked us through what we should expect and what we should do next. The crew arrived and began going through our belongings and packing up what was left to save as well as drying up all the water that was left behind. Soon after, Servpro repaired our home and brought our belongings back cleaned and even helped us to unpack! The process is scary and when you aren't sure what to do, it's comforting to know that these people are there to help.
If I could give negative 5 stars I would. Be careful and watch closely when they are servicing your place. My rental company hired them after the water tank in the condo above me exploded. While \working\ on of the 3 gentlemen developed sticky fingers, and stole a ring and necklace of mine from Kay Jewelers retailing 350!!! They took the boxes as well!!! I reported it to the company, but I'm sure there will be little to no consequences because the individual won't confess. I just want my jewelry back!!! Needless to say, I requested that the 3 gentlemen not return to my place. I feel bad for the guys who really were there to work, but do not know who was innocent. Regardless, one of them is a thief!!! Be careful!!! You've been warned...
We had a kitchen fire that caused smoke and fire extinguisher powder to go throughout our downstairs. Jason and his crew are AMAZING! My husband and I have been so impressed with their attention to detail, courtesy, and communication. Excellent job! I can’t imagine anyone doing any better!
Not worth 160 upfront fee. Did nothing that one can't do by him own. Waited for a quote for 2 days. No contact. Poor services, too much said on their whe site but they dont do mold, no plumbing. Stay away
Deli
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