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Shinola Dallas North Park Store

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Dallas, United States

shinola.com
Watch store· Bicycle store· Jewelry store· Stationery store· Home audio store· Fashion accessories store· Leather goods store

Shinola Dallas North Park Store Reviews | Rating 4.8 out of 5 stars (5 reviews)

Shinola Dallas North Park Store is located in Dallas, United States on 8687 N Central Expy Ste 1820. Shinola Dallas North Park Store is rated 4.8 out of 5 in the category watch store in United States.

Address

8687 N Central Expy Ste 1820

Phone

+1 4696809268

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Jordan Bell

Today, my fiancé and myself went to North Park for the afternoon to explore and see what’s changed as we have lived in San Antonio for some years and just moved back. We wanted to stop in the Shinola store because I own a great watch from them and wanted to check out some leather goods. I have to preface by saying that I’ve managed small box retail stores for 10 years and believe in driving sales through genuine interactions and attentive salesmanship. You never get good service in North Park generally as the rule of thumb is the nicer the mall, the less service you receive. Quinn assisted us immediately upon walking in, no more than 5 seconds past the lease line he engaged with us and identified our needs. Now, I am open and honest when I shop and I know guests aren’t always comfortable letting staff in on what they are after. But Quinn was personable and genuine and made us comfortable to where I wouldn’t mind. We explored the store and I found a nice planner to go with. Far from the price point of the messenger bag I would like, but they won me as a customer and were able to convert me into a buyer today. Great job to the team here, especially Quinn.

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Jonathan Kim

I purchased a defective laptop bag from the North Park Mall in Dallas, Texas about 2 months ago. Frustrated, I called the store and asked to speak to a manager. As a disgruntled customer, I asked what could be done in this situation to the manager and was politely asked to stop in the Plano, Texas location for an inspection (since I live in Frisco). Following the inspection, the manager was able to assess the product and provide an in-store credit and ended up up-selling me a nice backpack. First of all, I would like to state that I really appreciated the kindness and professionalism of the whole staff there. The customer service and the management at both locations is superb and I love it!!! Quin, you are the man!

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Jeffrey I.

Ravin was top notch. Great customer service. I will return!

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Lynn Chen

I bought a Yamasaki Canfield limited watch. It's a well designed and eye catching watch. Cassidy really know everything about the details of Shinola products and very professional. We will definitely go back and buy more merchandise later on.

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Yeyo Higa

Demarcus Cole was more than helpful with the information on products. Quality customer service! Keep up the good work.

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