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Stuart Weitzman

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Dallas, United States

stuartweitzman.com
Fashion accessories store· Shoe store· Leather goods store

Stuart Weitzman Reviews | Rating 2,5 out of 5 stars (5 reviews)

Stuart Weitzman is located in Dallas, United States on Northpark Center, 8687 N Central Expy Suite 1304. Stuart Weitzman is rated 2.5 out of 5 in the category fashion accessories store in United States.

Address

Northpark Center, 8687 N Central Expy Suite 1304

Phone

+1 2148909886

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
Write review Claim Profile
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Natasha Beaudette

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After reading the negative reviews I did not have very high expectations walking into the store. However, I was proven wrong. Customer service was top notch. Dominique was helping me and she was so very sweet and so helpful! She offered me something to drink as I was shopping. Game me great suggestions and tips on how to keep the suede of the boots looking fresh and new. She was very engaging and personable I ended up with 3 items instead of intended 1!! I'm so happy with my experience and will recommend this store/Dominique in particular to my friends for their SW needs :)

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Alina Saeed

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We walked in and out of the store with only one other customer inside- no one said a word to us or even looked our way the entire time.

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Caroline Caroline

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Worst customer service, sale associates would rather play on their phone than help you.

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ali foltz

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This store was closed in the middle of the day. Said they would return at 4:00. I wait for over an hour yet no one was there to reopen at 4. What a joke of an operation.

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Chelsea Little

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My review is specific to the NorthPark store, not Stuart Weitzman shoes or the quality--I have no problem with the shoes. I was told that a pair of shoes (that I needed within a few days as a gift) was on hold for me over the weekend. When I came into the store on Monday morning, the shoes weren't on hold (or available in the store) and all of the associates acted like I was crazy when I insisted that someone had confirmed the hold. I then had to ASK them (instead of them offering) to overnight the shoe from a different store. I also had to ASK for them to waive overnight shipping as a courtesy for the hold \mixup\. I paid for the shoes and was told they would arrive at my house the next morning by 12pm noon. I was also told that I would get the tracking emailed to me. When the tracking never came, I called back around 6pm only to find that the shoes were never shipped out and I wouldn't be receiving them. This store has HORRIBLE customer service at this location and takes no accountability for their mistakes.

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