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Texas Lone Star Auto Auction Carrollton

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Dallas, United States

tlsaa.com
Auto auction· Auction house

Texas Lone Star Auto Auction Carrollton Reviews | Rating 4 out of 5 stars (5 reviews)

Texas Lone Star Auto Auction Carrollton is located in Dallas, United States on 1341 W Mockingbird Ln suite 600 w. Texas Lone Star Auto Auction Carrollton is rated 4 out of 5 in the category auto auction in United States.

Address

1341 W Mockingbird Ln suite 600 w

Phone

+12144833597

Open hours

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J

Jordan Steinkirchner

Very poor transport department. They wont send gate passes to the gate for you like every other auction in the United States. Meaning you can only pick cars up when the office is open. They dont care about inconveniencing their customers and the way they go about their business clearly displays this. Another week I went in to get a gate pass for a truck I bought and paid for. They were to lazy to check their account to see if a wire had cleared and refused a gate pass making me sit idle overnight costing my company hundreds of dollars. Very poor attitude! Most companies strive to help their customers not run them off.

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Shay Prewitt

I'm a Transport, first time I've ever been to this auction. Last night I planned my route for my pick ups around Dallas area as I do everytime so my day can be most efficient. When I looked at their website it says they open at 8am, i arrived at 740am only to find out that nobody comes into the office until around 9am. So now by time I'm able to get my vehicle I've lost at least an hour and a half. In my business time is money as well as lost time or missed appointments for other pick ups or deliveries. So for my first experience ever at this auction I definitely give it a 1 star. I've been in this business of auto Transport for 18 years and come to Dallas min twice a week and I never knew this auction was here, so in my opinion that speaks for itself on this auction. Fix your website!

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Lights Camera AuCTION

Very good location. Nice variety of cars to choose from. Will make this a weekly staple.

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Shane Hutcherson

Great auction to do business with. Wendi is a pleasure to work with and professional in customer service.

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Andrew Fusaiotti

I purchased a 2016 Toyota Tundra off of ove that was facilitated by Texas Lone Star auto auction. It had a clean condition report with nothing disclosed by MacHaic Ford. The vehicle showed up with multiple cigarette burns in the carpet and seats. The dash has words carved in it. The roof has 5 dents, scratches, and rust spots on it. 3 of the wheels are curbed. The trunk, right bedside, and right rear door have previous repair. There are multiple dents with paint damage all around the back rear window. The tailgate is damaged and scratched heavily. The quarter panel has a 3” to 4 “ dent on it. I contacted John Dennis at the auction and he assured me the auction was not going to leave me hanging even though by the time the vehicle was delivered to me it was outside of the arbitration window. Last time we spoke three weeks ago he said he was going to get with the GM and call me back in a few days to let me know how much they could reimburse towards all the problems. John has not called me back and will not answer my calls or respond to my office managers emails. I guess he went to his GM and now has to hide. I’m glad my employees don’t have to avoid my customers when there’s a problem. I know you’re not the problem John. I could tell you really wanted to help and thought the auction would do the right thing.

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