Dallas, United States
11540 Plano Rd
N/A
+1 2143419300
Wheelchair-accessible entrance
I had someone come look at why my ac wasn’t cooling. They refilled 4lb refrigerant and charged me 250 without asking my permission to refill the refrigerant. While leaving the guy says there may be leakage in refrigerant in the evaporators coil , it would cost 400 more for that leakage inspection. I am not sure if it makes sense to refill all that refrigerant if we r not sure about the leak. I would have appreciated a normal 79 service charge with a detailed diagnosis report.
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Really like these guys. Unlike other firms which I have used, I don't feel UM ever tries to \up sell\ what is not needed. The mechanics are on time, knowledgeable and fix the problem. I use them for both HVAC and plumbing and could not be happier.
My time with this company has been quite the journey. Starting out in the field as a plumber apprentice for a few months and now currently in the safety department, there is a lot of room for growth. With the proper attitude, time, and work ethic you are able to be promoted within the company. There are many opportunities for everyone regardless of the work you do. Whether a plumber, sheetmetal tech, office employee, warehouse employee...etc. This is a company that treats its employees as family. If you want to learn more and take classes in your field or safety, all of that is available to you. It's what you as an individual take from it. The opportunity is there to everyone.
I want to personally thank Willie Curtis for turning a potential unhappy customer, that has used United Mechanical, for all of our home needs. I.E. a/c, plumbing issues, and any other home needs. My wife and I have been very trusting of this company and want to remain with this company for all our home needs. Again, I was almost ready to lose my faith and Willie saved the day. I would encourage those of you who question your home contractor give United Mechanical a shot at your needs. They are so honest, trustworthy and are there to make sure that CUSTOMER SATISFACTION IS KEY.
I've been using them for years. Best price. Best service. This last time, with a plumbing issue, I decided to call around for estimates. They were less than half of the nearest offer... and I'm sure they performed better than the more expensive one would have.
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