Danvers, United States
382 Newbury St
N/A
+1 9785395059
DeliveryIn-store shopping
Wheelchair-accessible entrance
Car hireCar washOil changeRepair services
Just bought a car here and Angel was amazing! He helped me find the right vehicle without pressure and explained every step of the way because I had never done this on my own. Amazing financing staff and it was not the awful experience I thought I'd have! Highly recommend
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Great experience at Honda north yesterday and today! Brought my 2003 crv in for a couple recalls was happy with this as one was my driver's side power window switch and it had been noticeably worse since I purchased the vehicle 2 years ago. I was given a liner vehicle for the day as it would take a couple hours. I got a 2020 crv and loved it right away such a smooth ride great features on the ex model heated seats and a sunroof on these ice\ England days was great! I was quickly informed that the window switch was on backorder and would be in the following day this was fine with me as I had the rental. Next morning I texted my service advisor and was notified my vehicle would be ready at 11pm. More then pleased with my experience here now my window works as it should and my passenger airbag is safe! Thanks again for the quality experience and vehicles Honda North Team!
My wife and I worked with Mike Desrosier and could not be happier with the service we received. Knowledgeable and not pushy at all. Clean dealership with good amenities and nice selection. Great service department as well. Much better than some of their competitors to the south. Go here first and save yourself the headache.
Hi there, I am hoping to get a response from either of your business managers as soon as possible. I've left messages this week and finally got in touch with one yesterday. She said that she would look into the issue of my lease-end balance statement and call back but I have not heard back yet. I am happy to make an appointment to discuss in person. I'm not sure if hours have changed for administrators or if we can get this resolved remotely given the circumstances. I called your dealership back on 10/9 to discuss renewal options since my lease was due that month. A gentleman gave me some information briefly and mentioned that my lease was due the following Friday. After discussing with my husband, we decided that it was best to turn the car in for now. We are both working from home for the time being so out of practicality, we figured that we would just end up leasing from your dealership in the Spring when we expected to commute to work more. I received the lease-end bill last week and to my surprise, it was drastically more than what I thought I still owed. After calling Honda Financial, they said that I actually signed a 38 month lease and not 36 months. I have been a client for the past 6 years and have leased 3 cars from your dealership by now. They are all 36 month leases. If for some reason this specific car was a 38 month lease why would your sales rep advise me to return it before it's maturity date? Also why was nothing mentioned about an early lease termination fee when I dropped the car off? As a consumer, I believe that I was given misinformation, otherwise I would have just kept the car for another 2 months.
This is was the best car shopping experience I've ever had. Everybody was very helpful and honest and informative and went above and beyond to make sure my experience was the greatest. Thank you Vanda Bento I will refer all my friends and family to you and your dealership.
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