Rockville, United States
12268 Rockville Pike
$
+1 3018811112
N/A
Online appointmentsIn-store pick-upIn-store shoppingOn-site services
Wheelchair-accessible entrance
Super nice! Took me back immediately..provided me with honest opinions since I was there alone. Checked to see the arrival date for as many dresses as I wanted to look at! While I could not get my favorite, I got my second choice!!!! :) with a cute belt I might add!
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Florencia is the seamstress from the alterations department that made me feel confident in my dress again after not feeling to content wearing it. I was unhappy with the services rendered to my dress from the davids bridal bowie location. The seamstress there did a poor job making alterations and when I brought my dress here, Florencia addressed all the mistakes the previouse lady had made. And she took it in and fixed it all, she even redid my bussel to help expose all of its details while the other lady covered it all. I was grateful for having met Florencia at the time that I did because my wedding was around the corner and she made it all perfect again!
The staff is awesome! Kiki picked great styles for us within a few minutes of our arrival - she definitely knew what she was doing! The women doing the alterations were patient and careful. The only reason I’m not giving 4 stars is because the cost of the alterations was quite a bit higher than I am used to paying at other places, so if you have time to spare and a tailor you like you may want to consider using them. The alterations pricing is a corporate decision, not a store decision, so not much they could do. Store location was great though!!
Aster and Flo were amazing to work with when getting my wedding dress altered. I came to them needing help with a dress I bought online and they made my dreams come true. The dress is beautiful and I cannot wait to wear it. They were both incredible helpful and kind. Would 100% recommend.
Easy and comfortable experience shopping for a wedding gown and getting alterations. Prices were fairly reasonable, and when I hit a snag with the dress when I went in for the first fitting, they exchanged it immediately and I actually got a nicer version! The alterations process was also very transparent which I appreciated, she explained each piece of the cost and gave me options each step of the way.
The customer service was really good. The young lady that was helping was very helpful with a big smile on her face.
Excellent atmosphere, safe shopping enforced during pandemic with social distancing and hand sanitation stations outfitted to prevent transmission. Customer friendly staff, top notch service, provided excellent assistance navigate through inventory. Overall a happy shopping experience.
I was assisted by Rolands at the Rockville, MD location. She was very attentive and helpful, and gave me honest opinions on which dresses were best for me. Decent selection of dresses, but not enough sizes of each dress. Good prices.
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