Lombard, United States
421 E Roosevelt Rd
$
+1 6309327333
N/A
Online appointmentsIn-store pick-upIn-store shoppingOn-site services
Wheelchair-accessible entrance
I used to think this place was great, but the organizational skills were abominable during my bridesmaids dress fitting. Instead of telling them what dresses came in the specific color I asked, David’s bridal had them try on anything and most of the dresses my bridesmaids liked after trying them on, David’s bridal didn’t even have them in that color. Why have someone like their dress and then be told “oh no, can’t have that one.”
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I had a mini meltdown at my alterations appointment yesterday. It didn't fit right when I waited almost a month to pick it up and there were tears on my end. I just have to say how professional and helpful Eleni and Karen were. Eleni brought back my dress THREE times to alter it. Karen talked me through my emotions and was sweet and understanding. To any brides reading this during corona time, we are stronger than the average bride. We have been bumped and bruised and tossed around more times than we can count. Many of our plans have been thrown out the window and we are emotional! We need to give ourself grace. Again.. Eleni and Karen were amazing and I would recommend this location to anyone. When I purchased my dress back in November, I also had a good experience then. Thank you, David's Bridal in Lombard!
I was just in your store March 27th. I had an excellent experience. I was there getting alterations on my dress and my daughter's bridesmaid dress. The alterations team was great and patient. Loved the service I received, I would recommend this store to anyone. Thanks for making me feel as if I was the only bride in the store!!!!
My five stars are for the staff, as for the location and the dresses I would give it a 3 star rating. Every single person working at this location was amazing, Natalie was my stylist and I saw doing everything possible to find my dress. Even thought of something I had overlooked which was amazing . I'm just very very helpful and attentive. On the other side I had my eight year old daughter with me and Diane was just so great at keeping her comfortable while I was able to try on my dresses and I just couldn't have asked anymore from this experience. However I wanted to buy my dress from here just because of the staff, it felt old the place felt in need of upkeep the dresses didn't seem to be new I felt like I was looking at thrift store dresses . I tried to reach corporate so that I didn't have to put this here but have no luck. They did have some gorgeous dresses in there but maybe it was just not to my liking. I definitely think that you should look online have an idea of the dresses they carry and send it to your stylist prior to your appointment so that they have it available when you go. I would say their prices are unbeatable it's so worth the shot of finding that dress. Definitely to make an appointment though the staff is incredible if you give them opportunity prior to going of having the dresses that you like available from their website pretty sure you will be happy.
Everyone is so nice and kind. Unfortunately I didn’t find my dream dress here, but I wanted to use their alterations service because I had heard wonderful things. I was not disappointed. My dress was ready in a timely manner and Eleni took such great care of us. She took the time to show my mom and sister how to properly bustle my dress and went above and beyond to practice this with them. My dress fits like a glove and I’m so glad I came here!
Deanna was wonderful, so helpful and accommodating. I went in to find which style of bridesmaids dress I wanted to purchase for mybest friend's wedding. Not only was she super patient with me in finding multiple styles and sizes, she even helped me browse through the bridal selection to get a head start on what I wanted to look at for my own wedding this fall! I will definitely be back, and cannot say enough about their staff/customer service. Selection for bridesmaids is awesome, too - there's definitely something for everyone.
I recently picked out my wedding dress at David's Bridal. The stylist were incredibly helpful, they picked out several dresses which looked amazing. After picking out my dress my stylist even took the time to help my two nieces pick out flower girl dresses. Everyone at the store has been beyond helpful, incredibly friendly and the selection of dresses and accessories has been top notch!
I scheduled an appointment about 6 weeks ago just to browse on a Saturday afternoon and it was very busy and I don’t do, crowds, busy or anything much during COVID! I decided to call the store directly early 1 a.m explained my experience to Karen and she went over a few items for me to review and scheduled to personally meet with me today. My experience was super easy and initially I wasn’t pleased that Karen wasn’t going to be working with but MS DINA or DANA was so very professional and helpful. Ultimately I got a dress that’s fitting for my best friends wedding. Karen did look over my final selection and I felt comfortable with my purchase that I was assured I’d receive in great time for the planned nuptials. Thanks, Roshonda
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