Woodstock, United States
909 W Woodstock Rd
N/A
+1 8024571610
Wheelchair-accessible entrance
Horrible branch of this company! My dad was terminated a week after being told he was doing great. (No valid reason) I’m a technician/licensed plumber who soon will not be working for a separate branch of the company. The real kicker is the service manager is trying to keep 800.00 worth of his Milwaukee tools he mistakenly left behind on his last day. We are trying our best to recover his tools but I would steer clear of this branch. They are lacking in the morals and ethics department.
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Worst propane company ever. Their customer service is HORRIBLE. Will not correct their mistakes; Managers are arrogant and incredibly rude. Service people are hit and miss, but do not seem to be held accountable when mistakes are made or poor service is rendered. (The bad ones are REALLY bad though.) The last tech who came was bizarrely crass, much like the managers we spoke to in order to complain about their botched work. In the process of shopping for a new company. Would NEVER recommend these people.
Make sure you always check your tanks after they make deliveries. I had to get propane delivered in a house that is vacant in VT because I am selling it and love out of state. They knew I was out of state and that I couldn't check the tanks so they went ahead and said they were filled and actaully only filled them 35%. Robbed me of 120 gallons of propane. Roughly 300.00 they stole from a loyal customer for about 10 years now. When I called office to work it out Joe was completely unhelpful and rude. The man Joe in the delivery office was completely ignorant....I will add that the office manager did recently reach out to me and completely make everything wrong about the situation right. Thank you to the office manager for keeping that ship steady.
Excellent customer service! We’ve always had prompt response and very helpful service over the phone and in person.
For many years Dead River has provided us with reliable propane service. We have a long driveway up a dirt road and Dead River makes timely deliveries throughout the winter. The drivers are typically conscientious and personable regardless. No complaints!
Deli
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