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Decatur City Jewelers

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Decatur, United States

decaturcityjewelers.com
Jeweler· Jewelry buyer· Jewelry· Bridal· Retail· Jewelry appraiser· Jewelry designer

Decatur City Jewelers Reviews | Rating 3.7 out of 5 stars (5 reviews)

Decatur City Jewelers is located in Decatur, United States on 117 Clairemont Ave. Decatur City Jewelers is rated 3.7 out of 5 in the category jeweler in United States.

Address

117 Clairemont Ave

Price range

$$

Phone

+1 4043777643

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

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B

Benjamin Bell

Brett is a great guy! I walked by with my dogs and he had a raging fire going and talked to me for an hour. I bought some beautiful earrings that I requested and then we went on a walk with our dogs! It’s truly a beautiful shop as well one of a kind. Thanks for being in Decatur Brett and keeping hope alive.

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Eb Daniels

Decatur City Jewelers has been an institution in the city of Decatur for decades, and anyone who has seriously patronized this store knows why it has survived while most of the other businesses in Decatur have faded away: fair prices, excellent service, and a name you can trust. My fiancee and I approached Brett Weiler for a special commission: we wanted replicas of my parents' wedding rings for our own wedding. While Brett has access to a small but impressive number of pieces in his store, I believe that he is best suited for providing custom jewelry pieces like these. After examining the originals, Brett was able to sift through his impressive network of craftsmen, cultivated through the years, and pick out exactly the right person to create our custom rings. The results were stunning: exactly what we had wanted. The agreed upon price was fair, and Brett worked with us throughout the process to make sure that we got exactly what we wanted with a good understanding of what that would cost. I would highly recommend Brett for all of one's jewelry needs, especially if one is interested in custom jewelry. He is a dedicated, upstanding, and highly capable artisan and businessman.

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Anne David

This was the WORST customer service I have EVER experienced. Today was the day after I became engaged. My fiance and I were delighted to find a local jeweler who claimed to specialize in bridal rings and drove right over. We had a lovely antique diamond and platinum ring from England that has been in his family for 100 years that we needed to be sized larger. So we walked in and were the only customers. The owner/employee barely looked up and never even greeted us! So I greeted him. I told him we had just gotten engaged and needed to have a family heirloom sized as my engagement ring. His response to our engagement announcement was a scowl and an utterance like \Uh\. Then he took the ring, looked at it like it was covered in poop, and abruptly announced o. Can't be done. There's nothing I can do. There's nothing anyone can do.\ I was so shocked and upset by his indifference, rudeness, and inaccurate information that I left in tears and stunned silent. Thank goodness we went to the professionals at Jewelry Artisans who were not only welcoming and congratulatory, but also knowledgeable enough to know that all it needed was a new shank that only cost 500. I would never set foot in that store again, and if you are a bride-to-be DO NOT go there and let this rude man rain on your parade. Just look at his other responses to bad reviews. He reallyshows his true colors.

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Elizabeth Day

Thanks to Decatur City Jewelers, I now have the most beautiful ring I've ever seen. Brett is an incredibly knowledgeable jeweler and gives straightforward, honest advice. His pricing is the best I have seen in any brick and mortar store (and most ecommerce sites) and he respects budgets without up-selling. Unlike other jewelry stores, there isn't any pressure and there are no pushy salespeople. He offers an incredible selection of diamonds and settings, and if you don't see what you want there ask and he can make it happen for you. If you are shopping for an engagement ring or any other piece of jewelry, I highly recommend Decatur City Jewelers. We'll be back soon for our wedding bands! Also, as some reviewers didn't understand this concept I have to add: Don't go here or to any other jewelry store looking for a free ring sizing for a ring you've just purchased elsewhere. That's just rude. Only come here if you actually want to look at jewelry.

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Andrew Lewis

I’ve purchased many items over the last 10 years. I have had nothing but positive experiences. I have popped in to simply look around and have always received personal attention in understanding what I am looking at. Will continue to frequent the store when I am loooking to purchase or simply trying to get ideas for down the road.

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