Decatur, United States
1875 Candler Rd
N/A
+1 4042999957
Toilets
Wheelchair-accessible car park
My boyfriend went to this place to get tint on his Dodge. A day later, he noticed that the tint was bubbling on the back. He returned to get it fixed only to wait a long time and like apparently many other people be asked to come back another day cause he's busy. My boyfriend made the third trip there, only to be told to leave again for a couple of hours and he'd be called when the guy was done with two other cars. He never received a call but went back anyway, just to find that both cars were done and now the guy was working on a truck and never called him back. So he's currently sitting there now, still waiting, while somebody's nephew comes to help. We're talking now a total of 4 trips and many many hours. Seems like this business is losing sight of the value of its customers and the loyal people of this community that continue to try to work with them... shameful
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This is my new spot! Dewayne and his family are charming and honest! I've spent some time here with them while they fixed up my awful tint job. I felt relaxed and at home and we had great conversations. They did a clean and thorough job. Support black and locally owned businesses! I've been screwed over by so many shops in Atlanta, and this is the first honest place I've been to and I plan on sending everyone I know who needs detailing and tint work here! Also, I will say the wait is worth it! They really are working hard, I suggest bringing a book and a positive attitude and the wait will go by fine..
Dropped my car off at 10:30 and I had to call at 4pm and was then informed that I could come and get my car. Once I got my car I noticed dash lights on (which none were on previous to me bringing the car) they then told me my car battery had died and they had to jump it. Which means they just had my car running the entire time they worked on it. The manger (lady) then comes and says o it’ll be ok and completely dismissed my concerns. Would not recommend.
VERY UNPROFESSIONAL AND HORRIBLE CUSTOMER SERVICE! They fluctuate the prices for the services offered...Tell you one thing, but then say another. They do not communicate in full details about the services offered; they expect you (first-time customers) to already know. The wait time is extremely long. I waited almost six hours for the tint job to be completed. They like to stop and talk while performing services on your vehicle. They will stop work on one vehicle and begin work on another vehicle (disregarding the customer’s extensive wait time), and allow other customers who arrived after you to skip the line. To add, they left my car switch turned on for a long period of time, causing my car battery to weaken. My car was completely fine before letting them perform services on it. Once I got my car back, it started doing weird things on it’s on and acting like it wanted to shut off on me (never had mechanical or technical problems with my car EVER). I ended up taking my car to the parts store down the street and was told I had to replace my entire car battery (extra money out of pocket). The tint job done to my car was rushed because all of the film was not smoothed out (not even talking about the air bubbles). After I let the tint dry for two days, I tried to go back to get the mistakes fixed, but the ‘’owner’’ had a problem with me returning; Instead of modifying the issue, he ridiculed me, asked me to come back later/next day (even after I waited almost two hours for the modification), and he then resumed to offer to remove my tint and issue me a refund. When businesses claim to be ‘’professional’’, they should not have to argue with the customer, especially a PAYING customer! Right is right, and wrong is wrong.
EXTREMELY long service. I arrived at 11am and was told it would around 3pm so I got food multiple times and waited. My car wasn’t pulled for tint until 7pm and even then my process was long because in the middle of it, he stopped to parley and do another truck. My boyfriend talked so highly of this place and I’m disappointed. We even skipped another business because he bragged on this place. I’m pregnant and sat in a car all day expecting a 2 hour process and it took so much longer. I didn’t get my car back until almost 11pm. Then my tint has bubbles and scratches. This has me so upset. Worse 180 EVER spent and I was bringing another car. I’m good.
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