Decatur, United States
2111 US-287
N/A
+1 9405399143
I was looking to buy a used truck and Randy but Randy ended up finding me a new one that was in my price range and perfect for me! Randy was extremely helpful from start to finish. The process was easy and his customer service was excellent. I had a great experience. After I signed the paperwork, Randy spent as much time as I needed going over the vehicle with me to make sure that I knew how everything worked. I really appreciated him going the extra mile to make sure I was taken care of! I will tell everyone to go see him. Asa in the used car department was also fantastic. He helped me get the best deal on my trade-in and also helped to ensure I was getting the lowest interest rate possible. I really appreciate the extra effort he put in. Especially assuming I don't think he was getting any commission? I mean, wow! Both were great and I will be back to buy from these guys again when it's time to purchase another vehicle. Great service! Great experience! Thank you!
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Incredible staff from beginning to end. I bought out of state and Cathy my sales person made the process simple and easy. Honestly, this was the best experience I have ever had. Whether you are near Decatur or out of state I recommend James Wood Motors to anyone! Thanks Cathy!
Misty Dyson was outstanding. She always answered my questions and worked extremely hard to find the truck that I wanted and delivered it. She was extremely professional and great to work with. Jeff Bockemehl in finance was also great to work with. He had everything ready, went over the warranty options with me and explained everything that I signed. I would proudly recommend James Wood to anyone looking for a new or used vehicle.
Tanja was a great help and made the whole experience smooth. She communicated with me throughout the process. She is definitely a huge asset to your company! Thank you all for being great in every experience I have had. I love my car! I also bought a truck 6 months after my car and will be back for my next vehicles.
Misty Dyson, Internet Sales Manager made our buying experience very pleasant. The price she told us is what the vehicle was. There was no gimmicks or hidden costs that surprised us when we went to purchase the vehicle. She was very attentive to our needs, and also did follow ups with us after the purchase. This is by far the best experience we have had with purchasing a vehicle. We had about a three hour drive from our house to the dealership, but it was worth it. We will be back!
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