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Ponce Primary Care

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Decatur, United States

ponceprimarycare.com
Family practice physician· Internal Medicine· Family Practice· Medical clinic· General practitioner

Ponce Primary Care Reviews | Rating 4.1 out of 5 stars (5 reviews)

Ponce Primary Care is located in Decatur, United States on 402 W Ponce de Leon Ave. Ponce Primary Care is rated 4.1 out of 5 in the category family practice physician in United States.

Address

402 W Ponce de Leon Ave

Phone

+1 4045372521

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Annabelle Lawrence

I love this practice! Kristina is wonderful and takes a great \functional medicine\ approach. (These negative reviews are just complaints that they are not taking new patients, which is probably because no one leaves!) I have never waited more than a few minutes in the waiting room and then the NP or Dr comes in very quickly once I'm seen back. Lab work taken on site, which is super helpful! Best of all, I'm never put on hold on the phone ... they call me back!

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Haley Bear

The website claims that they are accepting new patients, but on the phone the person in charge of making appointments was incredibly curt about this not being the case. On asking what I could or should do their response was a flat “call your insurance and get a different PCP set up”. In the current state of the world I fully understand that people may be operating under more stress, but this was both unhelpful and rude along with disappointing as I had read so many glowing reviews/referrals for Dr. Walker and requested her through my insurance based on the wrong information.

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B P

Website says they are taking new patients, so I called to set up an appointment. They asked the reason for the appointment and for me to describe my symptoms in some detail. After providing a full description of my symptoms, they asked me for my name and birthday. They then advised that they are not taking new patients, no exceptions. Don't start the conversation with getting sensitive details of medical symptoms when you are flatly not accepting new patients. This is just basic common sense. Updating the website would be nice, too.

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Chris Krubeck

Small clinic, maybe hard to get into as a new patient, but really great if you can. I was able to go back to Ponce Primary after a year off because of insurance troubles and am so glad I could. They take a genuine interest in your health, are quick to respond to communication, and are on it when it comes to medications/referrals/appointments - you name it. Nursing and front desk staff are great, doctors are great as well. Patient portal is also extremely convenient and handy. The thin entrance to the parking lot maybe give you nightmares, but other than that, there's very little negative I have to say.

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Nicole W

Doctors and Staff here are amazing! They make every patient feel important, take the time to get to know you as a patient & person and also do not make you feel like you are just a another insurance claim.

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