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Decor Auto

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Los Angeles, United States

decorauto.com
Auto parts store· Auto upholsterer· Auto Upholstery· Automotive And Vehicles

Decor Auto Reviews | Rating 4.8 out of 5 stars (8 reviews)

Decor Auto is located in Los Angeles, United States on 1709 W Washington Blvd. Decor Auto is rated 4.8 out of 5 in the category auto parts store in United States. Sitewide Sale on all Custom Seat Covers for your Car, Truck, and SUV with Free Shipping! Made in USA. 25+ Years in Business. Contact us at (888) 475-1715

Address

1709 W Washington Blvd

Phone

+13237339025

Open hours

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Michele Stoll

you are thinking about custom car seat covers use the services of Decor Auto! They spent a lot of time with me making sure I chose a pattern I loved for my SUV. They have hundreds of fabric choices and the covers for your car will fit perfectly! I'm so happy because the covers stay in place, and fit tight on the seats. I have been wanting to have car seat covers made for a few years. I tried a few other companies and I was not impressed with their ethics. I'm so happy I waited until I found the pros at Decor Auto. I highly recommend the company over other competitors in the LA area!

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Dreena Tabor

If you go in person, you will meet a delightful little spitfire named Suki. Suki helped me choose the perfect pattern and color for my dream car and I smile every time I look at them! The covers are very well made and fit perfectly. She even installed them for me for free, after having given me a discount. I had forgotten to order the seat belt covers and they made them then and there. There are many, many fabrics to choose from, some of which are not on the website. If you are thinking of getting seat covers, I highly recommend Decor Auto. They have been in the same location very many, many years for a reason. Thank you, Suki!!

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Cheri W.

I love this place Decor Auto. They do excellent quality work. Great customer service. I drive Uber I know these seat covers will last the life of my car. The look is fantastic custom design and custom fabrics. Thank you so much

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The Morrow Family

First I would like to say thank you! An anniversary gift to my wife, she loves the seat covers for her 2007 Ford Edge. The strongest material I have experienced with and easy to clean. I like how the company gives the option to install the covers for you and to show you how to put it on and take it off. The owner is especially knowledgeable and is very nice, she makes you feel good and asures you that you are getting a good reliable seat cover and will fix any thing that has to be done so you could get the perfect product. Will definitely bring my other vehicles here!

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Krista Webb

Service was fast. I ordered incorrectly, error was fixed and new set made and sent same day. Suki was great understanding what i needed and responded quickly. My seat covers are perfect. Will be ordering a rear set soon!

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Andres Borja

Ordered, took almost a month until I contacted them, they send it would be sent that day. Wrong color and missing one row. Called office, person who picked up was more interested in closing than in customer care. We will see if Manager calls me tomorrow or I have to call again and if they correct their multiple mistakes. Will modify review accordingly. So far very bad service. Suki, the owner worked hard in correcting. First order sent incorrect parts, correction sent but one piece did not fit the car, she sent a corrected part. The only reason they don't get 5 stars, it's doing it correctly the first time might save frustration.

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Melissa Hoeppner

I wish I could give zero stars. First of all, I hate giving bad reviews but honestly I have to in this case in the hopes that maybe I save someone else a lot of pain and aggravation. I ordered "custom" car seat covers for 700 on July 27th. Decor told me they would have them to me by August 11th (the day my new car came in). They went ahead and charged my card before even shipping the product (pretty unprofessional in my opinion). I let it go. However, August 11th cam and went and no product was received. I followed up and was told they needed to do a fitting at the dealership and they would ship later in the week....never happened. The following week - same story. Finally they arrived a month after ordering with two pieces of printed and crumbled instructions......they DID NOT FIT. Yup, loose fitting car seats that are basically universal. See the pics below. The best part - they refused to issue me a refund bc I should have known it was listed in the fine print when ordering. I'm honestly appalled that people do business like this and treat customers this way. I've worked in Ecommerce for over a decade and rarely see things like this but hey, it does happen unfortunately. I'm in the midst of a dispute with my credit card company as well as contacting the BBB. Please, please, please take this into consideration. If you are not happy, they don't care and will not allow returns. Such a horrendous experience.

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Samantha Sismundo

Decor Auto has THEE best customer service one can ask for. I was looking for some nice high quality seat covers for my 2018 Mazda 3 hatchback. I scheduled an appointment on a Saturday to take a look at some material options and as soon as I got there Susan and her mom made me feel so welcomed and were patient with me every step of the way. After telling them about what I wanted the seats to look like they inspected my car then came up with a design custom to what I wanted and what they thought would be best for the car. It's no wonder they've been in business for a couple of decades. They know exactly what a car needs by looking at it for a few seconds. I picked up the covers about a week later and they went over every detail and how to install them (I didn't have them install it as I wanted to install seat heaters before slipping on the covers). The seat covers are high quality, very well made and obviously not your generic seat covers you buy on Amazon. I'm not one to get anything with color but I ended up getting a two toned black and red leatherette. You can tell this family is passionate and dedicated to their business because of the work they put into these seat covers and the amount of time they spend with each customer. Will definitely come back in the future and recommend this place to friends and family! Anyways, I love love love my seat covers and couldn't be happier. Thank you Decor Auto!

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