Deerfield, United States
991 N Milwaukee Ave
N/A
+1 8472797830
This is the second time we have used Extra Space Storage and we have been very satisfied. The facility is very well maintained and easily accessible. Also the Management is extremely nice and a pleasure to work with. Thank you for providing the “extra storage space “ we needed!
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Great customer service! Thank you
I had an amazing experience moving in. The staff was great. However, as I was moving in, I just realized that there was a sign that says free rent for the first month, but I wasn't told about it during singing up. Maybe I just had to mention it, but I didn't. Other than that. It was a good experience.
Marci was awesome. Made my experience getting into my unit after I lost my keys to my unit easy to get into. He greeted me and made me feel very welcome and appreciated as a customer. This man should be a manager! Excellent customer service skills. Very authentic and real person. Thank you Marco for making my day better!
Moving is horrible. So many decisions. Do you keep it? Sell it? Throw it away? If your downsizing, what then? I was widowed a little over 2 yrs ago. I recently sold my home and really have no idea where I want to live so I will be staying with friends through the end of the year. I realized I need somewhere to put my “stuff”. I visited several storage places in the area. When I got to Extra Space Storage and met Marco, I was done looking. I walked in the door to a cheery hello and welcoming smile and there was Marco. I explained my situation and he went right to work giving me ideas and answering my questions while asking questions of me to help better meet my needs. He worked for a bit and got me a really great deal. He had a couple units picked out for me, so we went on a tour. The one I decided on is perfect! Right by the door with very easy access. I explained to Marco, I wasn’t ready to sign the contract that day but wanted it and would need it in about a week. He said no problem and accommodated me in every way I asked. The next week I went back to sign and pay and lo and behold, Marco had actually tagged the unit so there was no mistaking that that was MY unit! We have already discussed another unit for my daughter’s things and I know Marco will do everything in his power to not only get me a great deal but also a great location. If you are looking for a clean, well maintained storage facility, with great rates and awesome associates, look no further! Moving is still horrible but at least this portion has been smooth and stress free completely due to Marco!
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