Valley Park, United States
30 Meramec Station Rd
N/A
+16368253773
The regular employees were helpful and knowledgeable, but the owner is a snob know it all. I have been in there a few times and because of his comments I kindly refused to spend thousands. I am a former Army armorer with several combat deployments and have plenty of experience modifying and building weapons, but anytime I showed interest in a piece that would need experience to install, I was quickly told I needed to use his people to do the installation since amateurs could not do this type of work. The only reason I have spent any money there at all is because it is the only place locally to get some components. Just a warning: You will be insulted if you have any type of tactical or armorer experience, since his is better.
like
Placed order 1/23. My card was charged on 1/26. The website read products available when in actually they were not. Tried to cancel order. Horrible customer service. No answer to phone calls-left message never called back. Call 1/27 reached someone didn't have access to order info - left message with him, never called back. Wrote email - no response. Credit card charged fast enough. I'm about to file fraud complaint with credit card company. Never purchase with them again! What a pain.. Good luck! Finally got hold of the correct person on 1/31/17. I was told that a credit was issued. Today's the 12th. Still no credit. Filing fraudulent charge complaint with credit card company. There are better places to buy your parts. Update 2/21/17 Still no response from Defensor. Credit card company asked be wait until today to file a fraud complaint. Complaint filed. DO NOT GIVE THESE PEOPLE YOUR MONEY!!!!!
This review is coming from a woman that knows very little about Firearms, but Defensor Tactical changed that!!!! Every staff member went above and beyond to answer any question that I had and I'm so impressed with the knowledge that they share!!!! If anyone reads this review, understand that I've recommended this gun shop to numerous people and they share the same opinion.
I can't say enough about the guys at Defensor Tactical. This is the way a gun shop should be operated! They were very helpful in assisting myself and my business partner choose a beginner conceal carry gun. They went above and beyond in showing us how to properly handle the gun and clean it. This is the reason why I think everyone should buy local. If I would have purchased this gun online or from a big retailer I would have never have received the level of attention as that of a local gun store. They carry a variety of conceal carry guns as well as a nice assortment of gun accessories and ammo. I plan on coming back for a conceal carry class. Thanks again guys!
These guys are great! Very knowledgeable and friendly. I had a custom AR built here and they did a great job. If I had any questions or concerns they were there to help. The rifle looks great with custom Cerakote and fires even better. My only complaint is that they are only open till 6 and working 9-5 I have to send someone there to pick up stuff for me. Other than that great work.
Poor customer service, sales associates attempt to pressure you into buying what they want instead of listening to the customer. I have bought many guns here and when they first opened, it was a high quality shop, in the last few years it has declined rapidly. Recently had some AR work done and the "gunsmith" didn't install the rail properly, it is severely misaligned, lost two bolts and then told me that it didn't come with them and then got an attitude when I called him on it. Previously bought Ammo from them, the brass was mangled, rounds were missing primers, and loose bullets were included.This was the last straw and I highly recommend that you take your business elsewhere, there are too many good gun stores in the St. Louis area to waste your money or time at Defensor Tactical.
I was clueless walking into this shop and a little nervous. The employees were wonderful! They were very helpful and kind. The employees never made me feel stupid! So I decided to get my husbands gun cerakoted and he was beyond happy with it! I will totally recommend this shop to friends and family!
This company is a total joke. The owner himself is a veteran & is a poor image of such. He treats his employees like dogs, with no respect & constant lies. Cheats them out of their earned pay offering no reasonable purpose other than to pay his own bills. Offers no stability for his workers & their families. Cheats customers on sales & doesn't even provide them with correct, working parts. This place is horrible all the way around! You claim you stand for all American veterans? You may as well be a dirty politician because you stand for nothing of the sorts!
Deli
The best companies in the category 'Deli'