Fort Hood, United States
39006 Support Ave
N/A
+1 2542871225
Toilets
Wheelchair-accessible toilet
Probably the second worst dental experience in my life... only one that beats it was ft benning who sent me to the ER after due to infection. Unable or unwilling to do modern dental work, still work almost exclusively with silver fillings, and i have had fillings fail within a year due tp not being sealed properly. Have fun privates!
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Absolute garbage. Phone system is automated, and redirects to another line that is not even set up, and so disconnects you before even talking to anyone. You will have to physically drive to their building to make an appointment. Typical level of customer service from these types of on-post organizations.
Maria Rodriguez- The African American lady with the very short hair who works at the front desk is extremely rude, racist and disrespectful. She needs to be fired. SO TRUE!!! I have place ICE reports on her... but I guess Ft Hood doesn't care. She is a horrible example of civilians working to support Soldiers. I can't stand going to the clinic.
The automated system is not working due to the mailbox being full and they haven’t set up a number for the system to send callers too? What kind of system is that? You have personnel that have to make an appointment that may not have the leisure of leaving their place of duty during normal hours for that clinic? This needs to be fixed soon!
While the automated phone answering is a bit obnoxious. During normal business hours they are good to answer. Got a morning appointment and was in and getting x-rays before I could even sit down to finish the paperwork. The staff at the desk was fine, but the hygienist, x-ray tech and dentist were amazing. Incredibly friendly, cordial and accommodating. One of the better dental clinics I’ve seen going through the military. I’d raise it to five stars if they’d let you skip through the initial automated phone message if you knew the extension or option number you wanted.
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