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Bill Utter Ford

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Denton, United States

billutterford.com
Ford dealer· Auto body shop· Car accessories store· Truck dealer· Used truck dealer· Auto parts store· Car dealer· Used car dealer

Bill Utter Ford Reviews | Rating 4.6 out of 5 stars (5 reviews)

Bill Utter Ford is located in Denton, United States on 4901 S Interstate 35 E. Bill Utter Ford is rated 4.6 out of 5 in the category ford dealer in United States.

Address

4901 S Interstate 35 E

Phone

+1 9403217400

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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E

Edna Springer

The service staff was courteous and our attendance was great! Thanks Johnny! This is certainly not a reflection of him. However, I will be transparent regarding our experience. The prices were less than desirable. The part cost was 38 and the labor was over 450, and it took 45 minutes to install the new part. There is something outrageous about this. I will take my vehicle to Sewell from now on where the service is outstanding and prices are fair.

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Rogue Raven

Dropped my 2020 explorer off that I had bought brand new and have only had it for a few weeks to their collision center due to the factory paint bubbling and chipping. This service was covered under warranty. However, upon receiving the vehicle back, I noticed paint overspray on other panels of the car. I asked them to remove the overspray. Approximately 25 mins later they bring the car back out front, and I then noticed it had ALOT of scratches and swirl marks all over the sides of the car. I immediately pointed it out to them and they said they must have missed the area with the polisher. It looked as if it went through their automatic car wash and the brushes had gravel or rocks in it. Before bringing my explorer in, the paint was free of any scratches. I have NEVER brought my vehicle through any car washes, and am very particular as to how I wash the vehicle. I told them to bring the car back in to remove ALL of the scratches from my brand new vehicle. 30 mins later they bring the car back out front, SAME. Scratches still ALL over the vehicle, swirl marks, ghosting, etc.. At this point I was fed up and decided to leave before even more damage would be done to the paint. The car had to be professionally detailed, multiple hours worth to remove all the scratches and swirl marks on a BRAND NEW vehicle. I will never bring my car back to this dealership and would advise you to do the same if you care about your vehicle. TERRIBLE.

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jay lee

I purchased a new Mustang. Mainly worked with Elante Smith and Jacob Freeman. They were great to work with and assisted every possible way to get the best deal. This was my first Ford purchase and the dealership experience was great. Everything was done online and car delivery to home was great. They kept me updated throughout the buying process. Great customer service!! Thank you

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Craig Morriss

I have a 2016 F-250 diesel. They have serviced my truck since it was new. Always have done a great job. This morning they had a state inspection with oil change and tire rotation done in a little over an hour. I appreciate Dillon Love's attention and customer friendly service. they even washed my truck and it looked great. I know that auto maintenance is a tough customer service business and I appreciate the work they do on my truck. I also appreciate the drive-up fast lane and that I don't have to make an appointment. I just get there at 7 AM! Good job on service today and thank-you.

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Vanessa Bailey

Bill Utter service department did an AWESOME job with my car! After a minor accident, my car was sent to their service and they went above and beyond. Not only did they repair it, they also changed the oil, checked for the recall, and washed my car! I did not even have to ask for that. They truly care for their customers. Anytime I make a visit, they are so welcoming and they make sure I leave satisfied. My car looks brand new thanks to their great staff. Your car will be in great hands with them :)

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