Denton, United States
4205 Mesa Dr
N/A
+1 9403871312
Asked for an estimate, and met with a sales rep three days later. was told I could expect an estimate in a few days, via email. Called twice, emailed one, texted once. I never heard back from anyone and it has been three weeks. I'm not too impressed with this company.
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I used this company a while back, and have been extremely frustrated with how they have handled things since their visit. We had an outlet installed in our bathroom (there weren't any outlets in the only full bath in my house), and I also wanted to see if they could take a look at another outlet in the house that wasn't working. They had two guys crawling around in the attic for about an hour and eventually said they couldn't figure out why the outlet wasn't working. Meanwhile, there were two other guys working on installing the new outlet in the bathroom. When they were done, the new outlet was installed directly below the light switch, and since there was only a tiny space between the light switch panel and the tile on the wall, they roughly trimmed the new outlet panel so it would fit. It looks ridiculous and tacky. I am also not sure why they needed 2 people to do this (I am not even sure two people would even fit in that bathroom). A couple of weeks after they left, the outlet stopped working completely, and when they came back out to see why, it had started working again and they insinuated that I should have a man come over and look at it before calling them back out. All-in-all they charged me for 4 people working 3 hours each (that's 12 hours worth of work to have one crappy outlet installation). The outlet has since given out completely and once again we do not have an outlet in that bathroom. I have refused to pay the bill, and they have since sent it to collections. So, I am in collections, have a broken, ridiculous-looking outlet, and they want me to pay them close to 300 for that. I really think their business was slow and they thought they could recoup some funds from a single woman. They have not been understanding and won't work with me to come fix it and lower my bill. I don't understand why they needed so many people to come out and essentially not do anything but I will also not be calling them again. Hire them at your own risk.
I am the Director of Facilities for our company and I could not be more pleased with the continued service we receive from Denton Electric. Justin and the gang never disappoint! Service has always been on-time and on budget. Keep up the fantastic work!
They got to our house with in about 2 hours same day, were very nice and polite , they knew what to do to fix problem, had supplies on van, and completed job quickly and, for a reasonable price. I am very happy with the service received and I hope they have a great day. I will be calling them next time I need service.
I'm pretty frustrated with our experience. I asked Denton Electric Inc. to come out to bid on the things that needed to be fixed as identified in our inspection. I also asked if it was possible to get two things fixed we knew we wanted fixed no matter what (outlets with no power and a light in my daughter's room that was very dim). The technician arrived, listened attentively as I told him again what we wanted, read through the entirety of the inspection report, looked at the light in my daughter's room, and came back downstairs. Then he tells me (an hour later) he is NOT the one who does any bids and his ticket said he was only fixing some outlets. Annoying, but okay. I get it. Then he tells me he cannot fix the light in my daughter's room, and would not be able to do it. Not only that, but now the light that was dim won't even turn on! I literally just got her dressed in the dark. He charged me 90. Half of that was him reading a report knowing he COULD NOT do anything about it. Then he left our home in WORSE electrical shape than when it started. Then I asked about if we would get a call about the bid work and he told me I would need to call back -- as if it were my mistake. I am SO frustrated by the service here.
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