Denton, United States
3601, Interstate Hwy 35
N/A
+19402302652
If I could give 5 stars I would. The assistant store manager, Jim, is phenomenal!!! He always goes above and beyond to help us when we shop there. Because of Jim we spend quite a bit of money there. His customer service makes us not even shop around. Thanks Jim.
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Alex the store manager was amazing! He provided customer support for a item that was purchased back in April of this year. Helped me hunt down a original purchase receipt and as well a receipt for another transaction at another Northern Tool location. Thank you for all of the help Alex, if only more companies were able to find leaders like yourself customer service would not be a lost art.
I bought the (Yellow Jacket) most expensive floor jack they had thinking it would last longer. Blood the air out of it as the instructions suggest as they do with all jacks. Started to leak second day after I used it. Kept using it thinking that it was just excess oil. After using for 3 months on nothing over 1 ton well under the max limit it is now not holding. Took back to the store to have replaced under extended warranty. Found that I was not sold extended warranty has I had requested. And they say now I am 2 weeks out of in-store guarantee. shift manager suggested I can sell you a new one with an extended warranty. I used to frequent northern tool. I will no longer.
Great employees at store!! Always very helpful. Thanks!
I have done order pickup at this store a couple of times and they have always been quick and courteous.
Deli
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