Denver, United States
1615 Platte St floor 4
N/A
Wheelchair-accessible entrance
These folks don't have the slightest clue that they will need to learn to ANSWER THEIR PHONE if they want to grow their business. Even their call prohibition recording has NO OPTIONS to speak to a live human being. EVERY caller is REQUIRED to leave a message. That assumes that the caller is ABLE to receive calls during business hours other than what Xero has since XERO fails or refuses to answer calls during THEIR business hours, yet expects, even REQUIRES that prospective customers do so. In other words, they value their own time exponentially more than their customer's time. How do they expect to compete with QB when they have such obvious contempt for their customers that they won't even answer their own business phones during their published business hours? Perhaps they never heard of "press 1 for sales, press 2 for service" etc. Or it might be too difficult to forward their inbound calls to their cell phones. Outrageously insensitive company. Even their webpages have NO contact numbers, only email addresses. I would speculate that inbound emails are answered with pre-written replies, such as "Thank you for your inquiry, a member of our team will be in touch with you at OUR convenience (not yours.)"
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Deli
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