Des Moines, United States
5452 NE 22nd St
N/A
+1 5152629503
Wheelchair-accessible entrance
Very friendly staff, all the cats we saw had clean cages as well! We love our new member of our family. ️ I'd highly recommend going during the name your price event!
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We loved our experience here! The obvious care and love for every animal in there was apparent as soon as we entered the building. We were there to find a kitty to become a part of our family and it seemed like the people helping us has known every cat for their entire life. They knew their tendencies and their moods. It really showed how much time and care they out into those cats. We eventually picked out our new kitty Rue and have been in love since. These guys know what they're doing and I'd recommend to get your new animal here!
My experience was abysmal. They wouldn’t allow me to surrender my dog for adoption despite being told they have resources for behavioral training. They said they DIDN’T have resources for behavioral training. I traveled 45 minutes after having to do a bunch of leg work proving certain things. They said my mini dachshund was not adoptable. These were untrained staff making decisions. When recalling my experience to Ames Shelter, they were appalled by what happened. 0/5 stars.
My dog passed away very unexpectedly from Pyometra and I rushed to get her cremated but arrived 10 minutes after they closed but there were still plenty of workers inside. This was very inconvenient since my dog was very big and I had to leave her in the car overnight in the hot summer. I hope in the future it is possible to drop off a fur baby for cremation and not have to deal with looking at them lifeless.
We have been to the Main ARL a few times looking for another dog and we finally found the one that we absolutely love. As long as you are patient for the right one they will do their best to match you. They go over everything with you. So we got Storm(half Boxer/half American Bulldog to go with our Mini Aussie.
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