Des Moines, United States
900 Keosauqua Way
N/A
+1 5157453319
Wheelchair-accessible entrance
Jesse runs one of the most unprofessional businesses I’ve ever came across. I ordered a wedding momento in early February after emailing with him to confirm we could do so, and paid him upfront. Three months go by and I haven’t heard a thing or seen my glass, so I follow up. Says he doesn’t know what my order was but he’ll check it out. A couple more weeks go by, and again I hear nothing. After following up multiple times within that time, he finally responds with an excuse on why nothings been done. Things happen, I get it, so he says he’ll check in on it now. And so the cycle repeats for 7 months, always some new excuse IF he even answers. My husband finally had to get involved threatening getting officials involved after denying me a refund and continuing to string me along. Within 48 hours, I finally got my refund, but it shouldn’t have taken this long to get some sort of resolution. This has been a very tough year for everyone, but he could have handled this 100 different ways and any one of them would have been better than how it went down. My advice to anyone looking to order from him: see the product before you drop the money otherwise you could be out hundreds of dollars with nothing to show for it.
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Fantastic hand blown glass - provides demonstrations & offers glass blowing classes
Awesome place,atmosphere and experience.
Fantastic glass work
Deli
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