Santa Cruz, United States
517 N Riverside Dr
N/A
+15057478100
I would never ever use Desert sun for anything especially the service Department ...My son took in his 2006 crystler 300 so they can make him a key for his car and when we called and talked to Matt the person that over sees service Department told my son that it was a 50/50 that the transponder key won't work and if it didn't we would have to buy a key of theres. So of.course it didn't work so we had to buy there key and even after multiply times trying it still didn't work. Matt told my son that there was many things wrong with my sons car but when we took it in only to try and get a replacement key made for it there was nothing wrong with it the car had just been started and driven 2 days b4 that....I have called and talked to Adam the manager of Desert sun and Matt had already talked to him and Adam instructed Matt to no longer try to do anything on my sons car because they had 3 diffrent stories and im sure messed with my sons car. I also called Yvette the owner and sadly never got a call back so it's obviously not important enough to her to call back for feed back. SO BEFORE ANYONE ELSE GETS MESSED UP PLEASE READ THERE REVIEWS BEFORE THEY GIVE YOU THE SAME KIND OF SERVICE AND DAMAGE TO YOUR VEHICLE. P.S. I had to put only one star because it wouldn't let me post if I didn't.
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We bought a nice truck & everything was good, low mileage, good price but they were changing companies, they had been bought out. We had to go back for more paperwork & it's quite a distance from our town. It's now been over 6 weeks & we have had to call them for another temporary plate & we can't get it registered because they haven't sent the title. Not impressed.
Staff are very helpful and friendly. Small dealership. Not pushy like many of the large dealerships
Me n my grandmother stopped in she wanted to look at a jeep renegade n they only had one salesmen on the floor and we waited 25 mins finally we left yes he was busy however they lost a sale. Get more salesmen on the floor..
The entire team at Desert Sun were helpful and friendly. Brandon was incredible, he listened to what I was looking for and didn't try to talk me into more than I needed. He found the perfect vehicle for me, brining it from another location and they worked to get me the best finance option and best value for my trade in. I love my new Jeep Cherokee Trailhawk and would recommend the team at Desert Sun to anyone!
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