Krum, United States
7031 Private Rd 4925
N/A
+1 2145298880
Misty was great on the installation and the install crew was superb. This is the second house we had done and love their work.
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We had an Awesome experience with Derek and his crew. Me and my wife were overjoyed with our shutters. We had them installed on every window in our house. The 4 inch custom shutters were done on time per the timetable Derek gave us. We couldn't be more happier. Thanks Derek.
We had a great experience with DFW Premium Shutters. We did experience a short time before our shutters came, when we didn't get anyone to answer their phone or return calls. But then learned they had had a warehouse fire and had to find a new location this past spring. At any rate, our shutters came, were installed by two very nice guys who totally cleaned up before they left, and we are very pleased. So one day we were outside washing windows and my husband notice one of the frame boards was cracked. We called and a repair guy was sent right out right away who replaced the board and painted it before he left. We had great service. I've suggested these folks to other new neighbors who had great experiences as well ordering and getting shutters installed.
Great company, owners are supper sweet. The product is Great quality.
They do great work. But customer service is lacking a lot.
Buyer beware. If they won’t take your calls or answer your email after you’ve paid and installed thousands of dollars in shutters, how can they say they’ll back their warranty? No returned calls, left on hold then hung up on, excuses made for why no one could return a call, Facebook messages read and ignored, no response from email and absolutely NO reason given for this treatment. I’m filing complaints with Good Contractors List and BBB, leaving reviews with Yelp and Google. It shouldn’t be like this. Just a warning to consumers. They talk the talk but certainly don’t walk the walk. It’s terribly unfortunate.
Great company to do business with!
Deli
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