Hayward, United States
549 Southland Mall
N/A
+15106952117
Much better experience than sport authority. Been here couple of times since they open. Very attentive staff I felt like the boss lol
like
Never have correct staffing. Ammo/hunting items are always lacking and never regularly stocked. Went in today to spend a good amount of money and “sorry all the managers are in a meeting and can’t help in the department” 3rd strike. Spend your money elsewhere
Kenny the manager should train his associates better instead of punishing them and customers and having to wait for them to slowly make there way to the front. Makes since why this site is closing in January. Took forever just to override and spend money and this store. The cashier was very friendly policy needs to change.
The staff was nice but the fishing selection sucks!!! When the store first opened it was great they had more stuff but a few months after the section shrank and now they dont restock certain items. UPDATE: my poor son had to use the restroom and it was dirty and there was no toilet paper. Shame on the management for not taking care of this. Please clean your bathrooms!!
I called to see if they had a item in stock. They said they had them in the store. Once arrived I was looking for someone on the floor for help and it took a little while. Once I realized the kid that was wearing a plain grey sweatshirt trying on and playing with the boxing gloves worked there I finally found some help. Which led to find out they didn't have item in stock and the person on the phone didn't really know what was going on. I guess Ill just order from Amazon. But cool place. It just sucks that the in store experience sucked.
Clean gear!
Walked in, asked for where what I was looking for was, found what I was looking for, brought a couple options and asked what the difference was, got good advice, and was done. How I enjoy shopping when I know generally what I'm looking for. Could have more staff around in the departments though.
I accidentally bought two left shoes didn't have a receipt and everyone was super cool. And we all obviously had a good laugh after seeing if the right one was still available. Sadly it wasn't but I grabbed some different ones.
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