Charlotte, United States
1235 East Blvd E
N/A
+1 7043474484
Wheelchair-accessible entrance
Dilworth Packing is a one-stop shop for all your shipping and receiving needs. My experience with them has always been a good one. The offer a nice variety of services and should the need arise for you to use any of those services- you would be well served by going to DPC.
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I have been a customer for over 3 years and use Dilworth Packing company as my office mailbox. The staff is friendly, curteous and helpful. Their pricing is also competitive to other packing & shipping companies in the local area.
Debbie and her staff are my go to for all of my personal and business shipping. She is consistently helpful and professional , making sure I get the most efficient and cost effective shippping while maintaining high standards of protection and packing.
Unfortunately, like many of the other reviews, I was not helped at all by the woman working at Dilworth Packing Co. I came in with a DHL package with what I thought was all the necessary paperwork and shipping labels to send internationally. This was my first time shipping internationally and had some questions to ensure I was processing this correctly. The woman had absolutely zero patience and offered zero assistance in helping me ship this package. I was missing the commercial invoice which I stated was in my package and I would be happy to retrieve. She kept telling me that no, I did not have the appropriate documents to send. When I asked for assistance in getting all the appropriate documents, she kept telling me no sorry you don't have the right documents. Maybe I'm wrong but I assumed a packing store would have the ability (and patience) to assist an inexperienced customer but that's not the case here. Will never be going back.
If you finger printing checkout Dilworth Packing Co. Easy parking, super clean store, very friendly staff and out in less than 10 minutes!!!! They also have Notary Services. #SupportLocalBusiness!!!
The representative who was working the counter today, (a older woman) leaves a lot to be desired. She appeared to be bothered and too busy to assist. She was very short, snappy, rude, matter of fact, and clearly had more important things to do then assist me. When I asked questions she hurriedly half way answered and brushed me off, then went back to singing the song on the radio. I wouldn’t suggest allowing her to pack or ship a piece of bubble gum with her nonchalant, negative attitude. If you make an appointment for a service, be sure to arrive exactly on time because you are penalized if you arrive early. Even if you are the only person in the facility she still simply will not assist you. She will make you leave, wait or reschedule your appointment, even if their are no other customers in the store which is ridiculous, unnecessary, and unprofessional!
Dilworth Packing Company has been hosting our mailbox for about 2 years now....we do a lot of international shipping and they have always been very helpful straightening out the addresses that aren't always presented to us very clearly. Very responsive and accommodating to our requests - especially at the beginning of the pandemic...they allowed us to email the details for an international envelope to be prepared for us so all we had to do was quickly come in and drop the letter off so we didn't have to spend any time inside or waiting. Highly recommend!
Love Deborah and her team at Dilworth Packing! They have been a neighborhood fixture in Dilworth for many years and they are, and will always be, my local shipper. I have used their packing, shipping and mailbox services for many years and wouldn't go anywhere else.. They go above and beyond to meet my personal shipping needs, they always have a friendly smile and make me feel welcomed and important as a customer.
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