Seattle, United States
1908 4th Ave
$$
+12066233432
N/A
I have had two very different experiences with this store. While visiting the store I had a consultant named Taylor and she was just lovely. It was my third time dress shopping but I was still unsure of what I wanted and she was incredibly patient, she only had positive things to say, she wasn’t pushy, and she was very knowledgeable about what their designers could and could not do to a dress. I didn’t leave with a dress, but I still left the store happy. Taylor gets a gold star. But after that... I would consistently go long periods of time (sometimes months) without the shop returning my emails or phone calls, and when they did sporadically email back many of the emails were argumentative and unhelpful. I even had one phone call where the girl was very short with me and said someone would call me back, she didn’t take my phone number, and needless to say no one ever called me back. When I finally did get someone willing to help she assisted with one dress I wanted to see as a loaner, and then she said that, per the designer, the second dress I wanted to see was no longer available as a loaner. That is untrue. Washington, Oregon, California, and Canada were all able to order the dress as a loaner. I’ve been to many bridal shops all over Washington and have never experienced this type of customer service. I would not recommend them.
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Beautiful store in downtown Seattle, bridal, prom and mother's dresses, look no further!
This was the first place I tried wedding dresses on and it was amazing. Alvaro Cruz was so helpful, kind and personable. He took the time to find the kind of dresses I liked and to actually sit down and talk to me. Though I didn’t buy the dress, he was totally understanding and gave me the card to buy it (most likely!) in the future. Such a great experience.
Ellie was so sweet and helpful! After having rough experience (I ordered a dress from another well known wedding dress company that said it would take 2 months to receive and then they canceled the dress order after I called to check on it a week after it was suppose to ship. TOTAL NIGHTMARE) Dolce Bleu was able to get me an appointment with 3 hours of notice and Ellie helped me find my dream dress that I ended up taking home that day! It was on the sale rack and was so well taken care of you would have never guessed that it had been tried on before. I highly recommend that when you start booking dress shopping appointments that you make Dolce Bleu one of the first shops you go to!
Any time I come in to shop for a pageant gown they are nothing but nice and helpful! If they don’t have the particular gown you are looking for in stock, they will either order or for you or find you a similar gown. Every time you walk out in a new dress they make you feel like a movie star, as well as helping to give honest opinions so you can look your best on your special day! If you are looking to buy a new formal dress for any occasion Dolce Bleu is the place for you!
If I could give them 0 stars I would. We had no idea we were shopping at a second hand store. The fact is the lighting in the store is dim which made it hard to notice any imperfections or flaws in the EXTREMELY limited selection of larger sized gowns offered. The Gown chosen was priced at 250....There was a large amount of "Fuzz" on the bodice that the Manager cut off with scissors! Which in fact was done in the presence of the teenager who bought it. She did take 10% off of the price because of the "Fuzz". When the Gown was taken to get altered an extremely large Stain of some sort was discovered all over the back of the gown by the Tailor! The return policy is no cash refund store credit only. Obviously, with such a limited larger size selection the decision was made to alter the dress and a call was made. We were told adjustments would be made. The Gown was taken to the cleaners and the "Stain" was able to be partially removed. When we returned to the shop all previous conversations and agreements were null and void, excuses of Delicacy of beading were the cause of the "Fuzz"....funny, only some dresses were protected by plastic why wasn't this one? The cost of dry cleaning was refunded, denied any other compensation, and the threat of Calling Security was made. A Terrible way to run a business!! My suggestion is bring some extra lighting, smell it, and check for stains before buying anything off their racks!
The ladies are so so sweet! They have so many amazing wedding, prom, homecoming, and just fun dresses! You walk in and it’s just the most inviting space, they have it beautifully decorated! Found the dress I’ve been eyeing for months now and they were just so positive and had such an amazing assortment of dresses
I bought my first gown here for my first pageant ever! it was honestly so amazing it fit me like a glove and it was super comfortable. I experienced amazing customer service. Everyone was so sweet and helped me with everything I needed I will be coming back here to get my prom dress and dresses in general because lets be real you can never have to many cute dresses!!!
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