Milbridge, United States
182 Bar Island Rd
N/A
+1 2075467488
In-store shopping
Poor customer service. Ordered two live lobsters from Dorr Lobster for my father's birthday for same day delivery. Order was never shipped. Called them five times in the morning and left two messages. No return call. Filled out contact us form on web site, no response. Finally got them to answer phone late in the afternoon. Person who answered the phone confirmed Dorr Lobster did did not fill order. No apology and no offer to make it right. He offered to refund my money. So my father's lobster dinner for his 90th birthday did not happen. Thanks Dorr Lobster,...for nothing.
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' I'm originally from Maine, living in California. We occasionally order from Dorr Lobster and have very satisfied each time. We also have introduced some of our friend to Lobster and the all have enjoyed it immensely. Will be ordering again soon. Thank you.
I ordered a lobster package and am extremely happy with the service. I live in Alaska where nothing gets here overnight, but, these lobsters arrived overnight. Thank you for the excellent service for the beautiful lobsters.
Awesome Shucked Clams. Excellent customer service. Order shipped same day it was placed. From Maine to California. Received the next day. Will buy from again.
We were craving Maine lobster from home and through some research found Dorr Lobster Co. Placed an order and it arrived on specified date, which was great! Admittedly, I was a bit anxious to receive the order because we still saw it under a status of \awaiting fulfillment\ until an hour before the order arrived. So, aside from the anxiety of receiving our yummy shipment on time, all was pretty good. I'm giving them 4 stars instead of 5 because in the order I did request 2 whoopie pies for 14. While this price is a bit steep, had you ever had true Maine whoopie pies you'd understand. However, I was deeply disappointed to see they weren't homemade (as anyone (at least a Maine gal like myself) would hope) or at least Isamax Wicked Whoopie Pies. They were Steve's Snacks Bakery whoopies (which were 1.89-2.25 depending on which store you hit in Maine. The store I worked at in central Maine sold them for 1.89.). While it has nothing to do with the live lobsters we received and on time, it was still part of the order and impacts the review (and experience). From now on, we will surely order from Dorr Lobster Co. less the pies. (_)
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