Kennebunk, United States
14 Depot St
N/A
+1 8002866364
RUDE CUSTOMER SERVICE! I called to ask the representative a technical question and she was down right rude! I said to her that I'm not being rude to you, don't be rude to me. I also contacted them yesterday and couldn't get through. So I filled out a form for them to call me. No one did. Wouldn't recommend their company!
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Multi pull times have left my family with no propane. Paid scheduled everything... After hours customer services is a joke. Almost everyone on the phone during main hours in down right rude.. prices are also very high competively.
High prices and poor customer service! Nearly impossible to get someone on the phone (December 2020). Was a discounting customer for 5-years for oil and propane but have moved my business to Suburban Propane and Dead River for oil.
Down East Energy has exceptional customer service - we have been with them for both propane and oil for 20 years - they deliver both oil and propane in a timely manner - clean the furnace yearly - very neat and professional - could not ask for better service
Awful customer service. Just awful. Bought a house in Wells a year ago had their tank, asked them to take it away, I have no agreement with them at all and they want to charge me 100.00 plus to remove it. WTH. It's their tank. 2.7 rating I can see why. Customer service who answered the phone just said others charge more. My suggestion is no to use them at all. If I could give 0 stars I would.
Deli
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