Cold Spring, United States
1 Bank St
N/A
+1 8452658262
Wheelchair-accessible entrance
They are very polite, curtious and prompt unlike other propane or oil companies I've dealt with.
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I have more than 1 dozen locations being serviced by Downey & use them for business and personally. I have always enjoyed excellent service in propane supply, new boiler/furnace installation, and repair/no heat situations. No person or company is perfect but I feel Downey tries hard to take care of its customers and does a great job for me. - Reed Family Properties LLC
Oil delivery guy could not get his truck down our long, unplowed drive, so he parked on the road and snaked the heavy hose through the woods to our house. Had to trek over rock walla and steep inclines and deep snow. Plus get the hose over the deer fence without damaging it. Very much appreciated on one of those record cold days. This is the kind of attentive service we have regularly received from Downey for nearly 20 years.
I would never do business with this company. I was going get oil and propane from them but the rep on the phone couldn't explain how the oil contracts work. So I'm getting oil from another supplier. Downey then wouldn't deliver propane if I didn't have an oil contract with them. So they came and took away the propane I had already paid the seller of the house for- with no warning, no phone call, nothing. They essentially refused to do business with me and then took away the gas I'd paid for without a refund.
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