Las Vegas, United States
5010 S Decatur Blvd
N/A
+17025771923
I wish there were more local business in town that focus on customer service as much as this place does. I am extremely pleased with their service. Helped me with antennas and exchanged a remote for me that was having issues, not even their fault but they just did it. Will definitely go back and make this my go to place. Thank you so much for your help today
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In the market for a drone, this is the place to go. Very polite and helpful service. Spoke to both Trace and Blake via phone and in-store when trying to make a decision on a drone and they were excellent. In fact, they actually answer the phone (live) when you call! That to me is fabulous customer service. On the day we went to finally buy our drone, Trace took all the time we needed and answered all our questions. He went out of his way to be sure we understood everything. Even did the software upgrade for us so it would be ready to fly once we got home. Right now just a day in with the new DJI Phantom 3 Advanced and couldn't be happier with the purchase. Thanks guys for helping us decide on the drone! We bought the hard case and extra battery and all together it was a great value.
MVP of the UAV! If you need a camera drone this is your spot. I bought a few of them from DP and let me say, it fills me with joy every time. From the warm & friendly service of Mike Thorpe, to the expert knowledge & stunning good looks of James "JAYO FPV" Older, there is no better drone store on the planet. Are you a basic B and just crashed your Phantom? no worries, this DJI-certified repair center has the parts to hook you up. Need a 30 drone for a kid to destroy? no problemo. (They also Se Hablo Espanol). With President-elect Trump about to take office, camera drones are more important than ever - so "DP the competition" - hit them from both sides with A sales & DJI-certified service.
These guys are top notch! James knows what he's doing and was very polite. They didn't try to break into my wallet AND resolved my problem. Keep up the great work!
I came in there to look at drones to purchase for my Christmas present and the store owner I think his name is Mike acted like I was nothing and did not want to help me out on my purchase. So I went down the street to Alpha drone and purchased a new typhoon H and I absolutely love it. Thanks Alpha Drone I'll will be going there for now on because of yhe amazing customer service they offered me!!
Great place extremely helpful. I recommend anyone to go there. Great customer service and very friendly willing to go up and Beyond to satisfy the customer.
Called for general information, it seemed that since I was not asking about a racing drone that I had purchased there, they did not have any suggestions. I was having so much fun with this hobby, but I think I will shop online as I was left feeling a bit alienated with "Sorry CAN'T help you" response from the person who answered the call. I am definitely a candidate for an upgrade, too bad they didn't realize that when I had called for insight.
Bought a 250 class racing drone and received excellent customer service. Very helpful staff!
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