Duluth, United States
1601 London Rd
N/A
+1 2187330400
Wheelchair-accessible entrance
Currently a long bench wait but that's to be expected during this season. I love their social distancing drop off they have setup in the entry way. Just call their number, come in the first door, answer questions over the phone, sanitize your computer, and leave. I am a little worried about security. When I dropped my computer off they just had me leave on the table in the entry way. I just don't feel comfortable doing that unless it's in someone's hands or if there was a bag with a seal on it or something. Just would make me feel a little more confident leaving my computer out in the open. Very professional staff. Very kind! They don't talk down to you if you don't know how to explain your situation. Very easy to talk to! Will recommend to my friends!
like
Downtown Computer had the look of a business only IT service center and all I needed was a 25ft ethernet cable, but after a quick call I was on my way to pick it up. Not only do they offer a slew of business services, they're also a general tech store offering products ranging from surveillance, computers, accessories, networking, computer repair, recovery, e.t.c. I spoke with a person by phone who was very friendly and knowledgeable as well as another consultant at the store with the same demeanor. Had a quick look at some quality built custom PCs, standard desktops, cords and accessories. Would totally give Downtown Computer a perfect rating, but the selection was a little limited and I did end up paying double the rate for the cable. Also noticed a pretty substantial markup on pretty much everything. Do note that they have some great deals on used keyboards, mice, and cables though. With the perfect location, I'll definitely be back!
I initially called Downtown Computer for a repair on my 2008 laptop (it was 2020 at the time). I convinced myself that it was time to get with the times and upgrade. They helped me out considerably with very friendly and honest staff as I am not that computer savvy. I upgraded to a new laptop and a desktop large screen monitor. which they had in stock. Jane Sayler, the IT Tech did a wonderful job transferring important files (some of which legally need to be kept for five years), all pictures and anything of importance to me and my business and is very helpful even after my purchase. I also love that she will do remote support if needed. I would definitely refer anyone to go to Downtown Computer for all of your techie needs.
I have been meaning to write this review for some time (September 2020). Recently I built my PC. I removed the heat sink and ended up breaking a plastic piece on the MOBO. I called ahead to see if this was even a repair the could possibly make. I was assured on the phone that it could be done. After bringing it to the store I paid a 35 or 45 (i cannot remember exactly) charge in order to diagnose the issue then had to wait nearly 3 weeks for any update on the process... I told them exactly what was wrong and what I wanted done. I was not only charged for the diagnostic fee but the resembly of a broken product (which still didn't work). They said it'd cost another 100 to install a new MOBO plus the cost of the MOBO. Thos i could have done and was what i was attempting to avoid. No thank you...After I got my PC home there was a GIANT metal gouge on the side of my few week old PC case. I'm not impressed with the service done at all. However, the staff were very friendly. At the end of the day friendliness is a bonus. If you cannot reliably get a computer fixed without being cash gouged I don't see the point.
They are freaking INCREDIBLE!!!!! They are so nice, so helpful, and incredibly knowledgeable! I highly recommend them, and you will appreciate the effort they put in to your request!
Deli
The best companies in the category 'Deli'