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Waters Edge Animal Hospital & Urgent Care

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Duluth, United States

watersedgeanimal.com
Emergency veterinarian service· Animal hospital· Pet boarding service· Veterinary care· Pet funeral service

Waters Edge Animal Hospital & Urgent Care Reviews | Rating 3.5 out of 5 stars (5 reviews)

Waters Edge Animal Hospital & Urgent Care is located in Duluth, United States on 332 E Central Entrance. Waters Edge Animal Hospital & Urgent Care is rated 3.5 out of 5 in the category emergency veterinarian service in United States.

Address

332 E Central Entrance

Phone

+1 2184644774

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Bryza LaBelle

The staff were great and they literally saved my dog's life after she ate Ibuprofen. So I really can't give them a bad review because my dog is alive and well and without any kidney damage. My only problem is the cost. It was an EXPENSIVE bill. Which is pretty typical with emergency pet hospitals, but you'd think they'd take into account the fact that they're located in an area where the cost of living and pay is pretty low. I didn't have many options since pretty much all vet clinics were closed when it happened, so it was worth every dime to have my dog still here with me, but it's something you should prepare for. I'm just glad I had an emergency fund for this kind of stuff.

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Mark Thorsten

They were great to deal with and took really great care of my Dog! Thank you very much

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John Wilcox

Seriously, don't go to this place for Urgent Care. This is my first negative review of a business, but my experience was horrible. And even though the visit was expensive, this has nothing to do with money. Took my dog in a little over a month ago because she was in obvious pain. I never even talked to the vet. I realize there are safely precautions, but I could have talked to the vet on the phone, which has been the practice of the local emergency vet, Blue Pearl, and my regular vet. My dog was diagnosed with a tick-borne illness. However, she was prescribed half the recommended dosage of the medication, which my regular vet didn't know until two weeks later after my dog didn't recover because even though I asked for the records to be sent to my regular vet, they weren't. Also, had the vet talked to me, s/he might have told me the quick results test they used does not always return an accurate response, so my dog was also misdiagnosed with a much less severe illness than the one she actually has. Although there is a chance my dog would not have improved anyways, I'll never know, and with the increased time of having the illness, there is a much higher chance that it is now a chronic condition. There were other issues, but the negative effect on my dog is by far the most important. Again, I am not the kind of person to leave negative reviews just because things didn't turn out well, but the fact the vet didn't even talk to me (on the phone or otherwise,) didn't prescribe the appropriate dosage of the medication, and misdiagnosed the illness... to say I'm angry is an understatement.

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Emily Curtis

Thank you waters edge for always being able to see and help my family and I’s pets right away and always showing compassion. The staff here work long hard hours to assure pets get the best care they can give! I have brought my cats, dogs and even mice here and the vet and techs are always so welcoming. I appreciate you guys at Waters Edge!

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Christina Schleicher

I’m so disappointed in our recent visit to Waters Edge Vet. They were great when Polly was alive and they told us they did regular vet care as well as emergency and regular customers pay much less. So we listed all of our pets as their regular vet. Monday we had to bring Luna in for a UTI. I made the appt. during regular vet hours and expected the visit, urinalysis and antibiotics charge. I sent Brian with her and they charged him 80 to walk in the door, then told him Luna NEEDED much more testing. Multiple X-rays, multiple urinalysis charges, blood tests, and “prescription” supplements on top of the antibiotics. Then tried to tell him she needs to be on prescription food for the rest of her life (which thankfully he did not purchase). They completely took advantage of Brian and charged over 700 in the end. When he got home I was so upset, even the “prescription supplements” were exactly the same as what I buy at PetSmart for 9. I called the vet and asked why we were charged this high since we were regular customers. They admitted we weren’t given the regular customer rates and would not tell me why. Rebecca Keys said “Well we told him the price and he paid so there’s not much you can do now, I’ll have a manager call you back”.... fast forward to now Thursday, I’ve emailed them and called them with no response. Waters Edge takes advantage of caring pet owners, with unneeded testing and procedures.

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