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E. M. Sergeant

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Kalamazoo, United States

emsergeant.com
Air conditioning contractor· Air filter supplier· Furnace parts supplier· Heating oil supplier· Propane supplier· Consumer Goods· Heating contractor· Air conditioning repair service· Fuel supplier· Furnace repair service· HVAC contractor

E. M. Sergeant Reviews | Rating 4.3 out of 5 stars (5 reviews)

E. M. Sergeant is located in Kalamazoo, United States on 542 E Michigan Ave. E. M. Sergeant is rated 4.3 out of 5 in the category air conditioning contractor in United States. We provide installation and service for all makes and models of furnaces, boilers, air conditioners, heat pumps, humidifiers, air cleaners and other heating and cooling products. A full service provider for propane, home heating oil and commercial fuels we offer price protection, automatic fill and budget plans.

Address

542 E Michigan Ave

Phone

+1 8005301363

Company size

11-50 employees

Headquarters

Kalamazoo, Michigan [MI]

Founded

1910

Service options

Online estimatesOn-site services

Accessibility

Wheelchair-accessible entrance

Open hours

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Tom Lawson

Sergeant’s replaced an old furnace with a new Carrier furnace almost immediately after calling them. Their technicians who did the work were efficient, friendly, helpful and fast. We cannot praise them highly enough! Jon Turner was a pleasure to meet and handled the sale, contract and so forth superbly. I recommend the company highly and unreservedly!

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candace mayo

Excellent service! Needed a new furnace during the polar vortex and E.M Sergeant was right there to help. Much appreciated, awesome staff, very friendly and always willing to help out. Thank you so much!

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Joe Greene

For the service side of this company, your technicians are great. This service side of this company was very prompt and helpful in getting my dad’s furnace going. This review is for the fill and refill side of this company. Very unprofessional. Does not care about the customer only about protect their own —-. If you have the privilege of talking to the supervisor, you might want to walk outside and talk to a tree. You will get better results and a much more customer friendly conversation. Update: The owner(Peter) reached out to me today and we had a good conversation. I am able to upgrade this review in hopes that he has the coaching moments that we discussed.

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Tami Mason

They went above and beyond to replace our air conditioner...extremely helpful-kind and very professional staff!!! The installers (Junior and Bill) were also very cautious of keeping the areas they worked in clean! Explained everything thoroughly and told us to call anytime, if we had any further questions and/or concerns...very nice guys!!! Would HIGHLY recommend this company.

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Sheila Goodell

The sales person provided me with a quote for a new a/c and hot water heater. The quote was quite high and I didn’t end up even needing a hot water heater. When I requested a breakdown of the estimate (price of unit, etc) he wouldn’t reply to my email. I sent another email asking the same and no reply. I can only guess that he didn’t want to reply because he was trying to rip me off. I went with another company and I’m very pleased.

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