Marietta, United States
72 Atlanta St SE
N/A
+1 6785814996
Delivery
Also called Shah Auto by the employees. If you call them about a problem with a car you purchased from them they will tell you they will call you back and never will. My tires began showing core within warranty. They claimed that they would not have kept that part of my file. I asked for the tire company they use they said they would look into it and call me back after multiple calls and being bounced around from person to person in their company I gave in a just bought new tires. They were rude and unwilling to be helpful. I guess if they already made money off you they just think of customer service as a waste of time.
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Scammers, liars, STAY AWAY. Service department lies to you about necessary repairs. I had to come here 6 days in 3 months to get my airbag recall. They gave me an estimate of 160 and then bill me for 5,200.
I had the WORST experience purchasing 2 BMW 3351s from E-Z Auto Finance. Both cars cost 3k in repairs for issues that were not disclosed by the dealership. While they gave a so called discount, the repair cost far outweighed the so called discount. The tires were completely worn on the inside where it could not be seen. Major mechanical parts such as a rack in pinion was found to be leaking and need to be replaced. This was not disclosed by the dealer. After bringing these issues up to the Sales Consultant, she stated that the dealership was not willing to cover any of these costs. Meanwhile, these issues caused the cars to be driven at risk which could have cost us our lives. They were not willing to cover the cost for their dishonesty and failure to disclose these issues. Here is a picture of one of tires.
The sales associates were very knowledgeable of their inventory they answered all my questions through email in a very timely manner they have excellent customer service
Joshua was exceptional in how he lead me through the entire process of purchasing my car. He had my approval and everything ready for me upon arrival! The was my most rewarding car buying experience ever! I highly recommend Josh to anyone looking for a quality vehicle and a knowledgeable salesman!
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