East Longmeadow, United States
741 Parker St
N/A
+1 4134860880
Wheelchair-accessible entrance
My sisters and I could no longer care for our aging dad but he was not ready for a nursing home so we checked into assisted living facilities. We eventually made an appointment to tour The Reserve of East Longmeadow. I was immediately impressed with its homelike, pleasant , cozy (beautiful fireplaces) atmosphere. We really enjoyed seeing residents having fun in painting class and were amazed at all the activities and entertainment they have. The staff were all very attentive and the apartments are just perfect. We ultimately landed at The Reserve simply because of the care, concern, and love we felt the minute we walked in the door.
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When I first walked into The Reserve I couldn't get over how beautiful the building is. It has a such an elegant feel to it, with all its fireplaces and the grand piano that stands out when you walk in. The elegant feel is not the only thing that makes the building stand out but also the management team. I have had the pleasure of working closely with the management team and the staff to ensure that any issues get resolved quickly so that their residents can get the best care possible. I believe it takes a village to care for one's loved one and it pleases me to know that The Reserve in East Longmeadow is part of our community's village.
With all the COVID issues and concerns around the world at this time, I am even more certain I picked the right place for my parents. The Reserve can be proud of the fact that they are COVID free!!! That is a huge accomplishment- It starts at the top and is achieved by all levels of dedicated staff. I am so grateful to have this peace of mind.
The facility and community are great. the people that work here are excellent. i have lived here for 4 years, in July. Its been great. I came here when my wife was sick with Alzheimer's, and i needed help/ assistance to take care of her. The people have been great.
My grandmother has lived at The Reserve for many years. Our family has been very happy with the care she has received and it’s a very happy and active community. The food is great and the building is very pretty.
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