East Longmeadow, United States
75 N Main St
N/A
+1 4135196748
We called on a Monday, they came between the time that they stated. They were very professional and did a great job. Our heat wouldn’t go above 59. They reset our thermostat and cleaned our sensor which was the problem. They were in and out within 20-30 minutes. They were polite and all Covid protocols were observed. Definitely use them again. Thank you.
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We called with a furnace problem and he was here to help within the hour. Very nice and knowledgeable. Happy we chose to work with this company!
I tried to get a quote from Top Mechanical Service and was told there would be an 120 charge just to receive a quote. I’m looking to switch my old oil furnace to gas. I saw a post online on how COVID is hitting them hard. So I figured I’ll give them a chance but paying 120 dollars for chance to do business with them is not the way to gain customers. I have multiple companies coming for free to give estimates. I understand time is money but I’m not paying someone to come and win me over.
Saved me on a COLDDDDDD night when my boiler stopped functioning! Polite and friendly, I could not be more pleased with the service I received today from Ray and Melissa. I will be back again for sure (hopefully not too soon ;) ) and am recommending this company to my friends!!!!
Our gas furnace stopped working on a Saturday. I needed someone to come diagnose and fix my furnace. They came to my house and diagnosed the issue in less than 2 hours. They observed all the COVID protocols, were very nice and professional and explained that they needed to order a part and we would not have heat for a couple days. I had expected this and understood the issue/problem. Parts are needed and with COVID it takes time to get the parts. They seemed genuinely sorry for our inconvenience and the office was in contact with us multiple times to update us and check on us, even offering to drop off a space heater for us. The moment the part was delivered, they were at my house installing the part, checking that the heat was working and taking care of business. I will be using Top Mechanical for my yearly HVAC checkups from now on. Cannot say enough good things about them. Love supporting a local family owned business.
Deli
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