East Lyme, United States
38 Dean Rd
N/A
+1 8607985672
Obviously he was not interested in providing services. Very rude. This is the one in East Lyme.
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Waited 3 weeks for their first available time slot for an assessment. 30 mins after our scheduled time I called the office who assured me she might be running late, but I was still on the calendar and she'll be here. It's now 2 hours past the appointment time and I'm wishing I'd asked what time she'd be here, because no one is picking up at the office at this point -_- Wouldn't be so disappointed if someone had let me know one way or another what's going on. What a waste of time...will find a more professional arborist in the area. Looks like someone else had a very similar experience a week ago. --Update: Got a call the next day & I'm told there was a family emergency. We were able to reschedule and the assessment went well. Joette was nice and seemed knowledgeable. Will update again if we end up hiring!
Called to scheduled an estimate. I changed my work schedule to make sure I was home for the time they suggested, and no one called or showed up for estimate at the time they scheduled. Edit: Someone showed up at 6:45 when I was told 4:00.
They showed up on time ready and prepare as planned. They were extremely safe and very professional. It was kind of entertaining watching the crane and the guys lowered into the tree to attach the tree limbs to the crane and then cut it and lifted it out without any complications. They were more than efficient and did a hell of a job. They cleaned up their mess you had no idea that they were there except for the trees are gone. The price was right and I highly recommend anyone to try them. You will say the same. I took many videos and was very entertained watching the process. Eric did what he said he would do and his guys did a Great job. I will have more work for him next year and I will be bringing him back. Thanks again Eric and your crew.
These were our second and third jobs with Eric's Tree: one was complete removal of three trees near a residence, and doing trimming for clearance around the house - job went quickly with the crane and this crew; the other was a really tricky tree removal job near power lines on the street. Required a road closure and, again, the crane. Job went like clockwork. Kudos to Eric's climber: makes the tough jobs look easy. We're completely satisfied, and have Eric's Tree Service on speed dial.
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