East Point, United States
2791 E Point St
N/A
+1 4042707010
Wheelchair-accessible entrance
Fantastic customer service at 1 a.m. on a Saturday morning. After hours was great, dispatch was great and the two gentlemen that came to address the actual issue at the property were helpful, courteous and quick. Thank you, EP! Well done. I know you all are in a thankless job, but some of us appreciate you!
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Power is ALWAYS going out! EP Power is not stable, over priced, and unprofessional. I love my city but the government of East Point leaves a LOT to be desired. Come on EP, do Better!
DO NOT MOVE TO EAST POINT! They hike the prices up compared to GA power. Don’t believe me? Well here are the rates. I checked Georgia Powers rates and their 2020 summer rates are as follows: Up to 650 k/h .056582 (36.78) Next 350 k/h .048533 (16.99) Over 1,000 k/h .047641 (3.86) Total consumption charges: 57.63 Our rates: Up to 500 k/h .0980 (49.00) 500 to 1000 k/h .1220 61.00) Over 1,000 k/h .1390 (11.26) Total consumption charges: 121.26 That’s DOUBLE!!!! This a message I received from the supervisor when I tried to escalate an issue. My bill is as 200 for 19 days. The apartment I live in is a 2 bed 2.5 bath. I previously lived in a 3 bed 2 bath and paid Georgia power under 100 a month even during covid. Some months my bill was below 50. PLEASE DO NOT MOVE HERE!!!!!
I’m moving into a community that uses East Point Power and I’m literally scared for my life!!! I called to find out how to set service up and I was told I need to bring two forms of ID and put it in a MAILBOX! Once I told the representative I wasn’t comfortable with putting my social security card and ID in a mailbox where anyone can get it! On top of that from the reviews I really don’t need to trust the employees either! It’s 2020, I can’t believe that there’s no way to set up service online or a way to come in to do it! They also don’t offer prepaid! Like I’ve always had prepaid with GA power and Greystone and they require a 185 deposit! I wish I would’ve done my research before I signed my lease
Absolute WORST power company I’ve ever dealt with. Not only are prices DOUBLE GA Power, there are constant outages! I’m talking on a weekly basis, sometimes for 10 hours. The customer service doesn’t even exist. What a joke. If you have a choice, DO NOT LIVE IN EAST POINT.
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