Eastland, United States
1471 E Main St
N/A
+18448747558
I literally paid online and was told the installation would be delayed till 14 days later... OK well the day comes and the guy doesn't show... then they tell me it will be another 10 days... the guy is laughing and I hear like Muslim singing in the background idk.. super unprofessional... and... wow just got hung up on because I'm trying to cancel!!
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Joke of a internet service provider! For the last month I kid you not I have called in to have my internet service fixed 28 out of 30 days and some times multiple times in a day, made appointments for a technician to come look at it 3 different times and never have seen a soul. Done it so many times I know to rune a speed test before I call cause I know that's the first thing they're gonna ask me to do! I guess the cooperate offices must not me transferring the message or something, I don't know. I think also we should be allowed more then 15mbps since they offer 1,000mbps elsewhere!!! I'm definitely looking elsewhere for better service I've had it with this company!
Good luck on getting in touch with someone now that the local Eastland office is closed. I have been on hold to the main phone number over 3 hours.
Called multiple times to get service only to be transferred Each Time. Spent two hours each time in hold. Horrible experience. Rude operator. Very disappointed
Poor customer service, undependable, overpriced internet. Gave them 2 stars because they are still better than AT&T.
Deli
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