Eastpointe, United States
21571 Kelly Rd
N/A
+15867797770
I would rate them a zero, if possible. I was measured for compression stocking in early October and told the process would take 2-3 weeks once my Dr. sent in the script. Received confirmation the script was received within a couple weeks after numerous follow ups on my end. I have left 5 voicemails from the end of November until now, mid January, and have not received one call back on the status. The purpose of going in October was to have them in for my insurance and deductible before the end of year. They are unresponsive and as a result of this delay and slow process I will need to pay hundreds of dollars more for the stockings.
like
Called to ask a question and was on hold for 15 minutes just to find out the transferred me to the wrong department. Was on hold for an additional 12 minutes to get transferred back to the main operator. Never got a response so I hung up. Wasted almost 30 minutes of my time. At this point I’m just going to Walmart to buy what I need.
This place has the worst service every single time I go in there. You would think they would care a little more since people are coming to get medical supplies!
Excellent service, both on the phone and in person. Marci Taylor got me everything I needed, and what Binson's didn't have in stock, she promised to mail out. My wife also appreciated Marci helping her find what she needed.
I was waited on by Marci and she was extremely professional and courteous, when I called I spoke with Heather and she was also very nice and pleasant, overall I had a very good experience. Thank You
Deli
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