Edison, United States
25 Truman Dr S
N/A
+1 8003631181
Multiple problems with this company's service and product. Wasted a day off as the installers showed up an hour late only to cancel as they said it would be dark soon. I called twice to complain to management and never received a call back from the manager either time. Then they installed the awning without providing the rod to manually roll out and retract it (they said it was on backorder). Of course, very soon after, the motor stopped working after the electrician installed it and without the rod, there was no way to use the awning. Then they never showed up to drop off the rod when it was available, requiring yet another delay and call back. Now I'm waiting for a call back to replace the motor but not holding my breath. All this despite paying a premium for the awning. Would not recommend this company.
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Could not be more pleased with the level of service from Majestic Awning. The 2 employees that installed my replacement awning fabric were on time, courteous and thorough. From the ordering process to the installation, everything was perfect.
Deli
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