Edmonds, United States
459 Admiral Way
N/A
+1 3603855288
Good for kids
Great whale watching trip with Puget Sound Express! The staff were friendly, knew their stuff and really seemed to enjoy thier jobs. The ship was very nice and very fast! We covered a lot of the puget sound in order to see our share of whales on this trip.
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This is a great trip even if there are no whales seen. The boat is immaculate and comfortable. There is a snack bar and souvenirs. The views are gorgeous and educational explanations are given by the guides. It was a sunny day, with calm water and not crowded. The crew was fun and engaging. They found a Meinke which was a neat sight. I would go again with kids. The trip lasted about 5 hours.
We traveled all the way from NJ to Seattle just to watch the orcas. The crew seemed disinterested in providing the customers an experience they have paid for. We have done other whale tours in the east coast which have been far more informative and engaging. I understand that the Canadian waters are closed due to the pandemic. They should stop operating when the chances of spotting whales is very low as other companies in the area have done. We did spot a gray whale. It was just a 135 5-hour long boat ride with aimless wandering in the bay. There were people who were sleeping in the deck. That's how engaging this tour was. One of the naturalist was more interested in clicking pictures of the gray whale we spotted which he could sell at the end of the tour rather than engaging with the passengers and doing his actual job. Spare yourself the agony of this tour and find something meaningful in San Juan Island.
My husband, his family, and I all toured with Puget Sound Express, and it was a truly wonderful experience! The ship is large, comfortable, and clean. The staff of Capt Brian, EJ, and Justine were excellent. We saw a pod of 5 Orca whales and watched as they hunted a seal- truly a once in a lifetime experience! The sights were honestly breathtaking and the staff were professional and knowledgeable. Justine provided informative commentary of the wildlife around us- both on land and in the sea! The food and snacks were delicious as well. Overall, a perfect experience! Thank you!!
WOW - What a trip!! Me, my husband, niece and her boyfriend took the all day tour with Puget Sound Express. I can not say enough about their customer service, it was AMAZING! From the gal who answers the phone & runs the shop to the boat captain and his deck hand - it didn't matter the tiny littlest question, they wanted to take care of you!! It has been a long time since we have experienced such dedication to customer service. Due to their customer service it was also all about finding those whales and sea life for everyone on the boat tour. They would leave no kelp un-turned! We saw Orcas, Sea Lions and birds - it was amazing! We loved the Captain & Deck Hand as they were extremely knowledgeable about not only the whales, but the entire area we were in. We felt safe & sound even during these strange times. Everyone had masks on, there was sanitizer on the tables, reserved seating and they took less then half the capacity of the boat 's limit. We could all social distance! I would not only recommend them, but will DEFINITELY use their services again! Oh and did I mention - they are family owned, it doesn't get better then that!! Thank you guys for giving us such an amazing experience!! The Ogryzek's & Bachmans
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