El Dorado, United States
1801 N West Ave
$$
+1 8705207997
N/A
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Obviously my rep was new...was placed on hold twice, this has been on hold for 12:02 minutes... she never returned!!! All I wanted to to purchase more data until my ‘pay date’. Before placing me on hold I was informed I’m on the wrong plan. Was told I would have to come in and bring my drivers license. I could not leave home at this time. This is not acceptable. I have customer for about 7 years
like
Employees generally don't know anything about the devices their selling.
For the last 3 weeks I have been having troubles from this store. I returned a phone before the 14 days were up and it seems they didn’t do it right and I am still paying for a phone that I don’t have, they just deactivated the phone and not a return on my account. Now I am still paying for a 1299.99 for it. I feel someone there took the phone for their self. They acted like I was the one that did something wrong, the manager was rude and would not talk to me and I made the drive to work it out with her. I am not happy about this. I should not be paying for a phone I returned and all I can say to other customers be very careful at this store, because it looks like to me the owner of this store has some people working there that doesn’t know their job and has someone working for them that steals from others and the owner. It seems this isn’t ever going to be resolved.
ordered a phone weeks ago and still didn’t receive it but know people personally who’ve ordered theirs after me and have gotten there’s and j have gotten nothing but the run around.
Having phone problems and they basically weren't any help.what good is a phone when you can't hear the person you are talking to
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance